Job Responsibilities

• Works with an assigned group of students to help them plan their schedules, comply with academic regulations and policies, and ensure a timely graduation.
• Monitors academic progress of assigned students and provides coaching and advice as warranted.
• Leverages university's enrollment management technology platforms to generate reports on student progress, course needs, and student retention programs as requested. Enters data in platforms as assigned.
• Maintains a detailed understanding of degree requirements and university academic regulations.
• Prepares and submits weekly, monthly and annual effort reports.
• Trouble shoots general problems and questions concerning CMU and student life.
• Meets privately with students to review academic progress. Assists students with developing academic schedules and declaring majors, reviewing career options, etc. Provides in depth information concerning course descriptions, instructors, prerequisites, etc.
• Perform on-line academic audits of student records, checking for declarations of majors, fulfilling of prerequisites, maintenance of required grade average, etc. Produces audit reports.
• Review records of students facing Academic Actions (i.e., suspension, etc.) Sets up meetings with such students to discuss underlying causes, to propose alternative course of action, etc.
• Follows up on students involved in Academic Actions. Keeps supervisor informed on all such actions. Refers students with personal, physical or emotional problems to Student Counseling or Health Centers.
• Assists with the development of advising programs to address specific needs, i.e., minority or freshmen retention, foreign students, etc.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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