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Minneapolis, Minnesota

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Job Purpose Provides service support to both internal and external clients for a specific product or group of products, and is considered the primary liaison between the client and Fiserv. Defines and/or resolves moderately complex customer problems within the designated product lines. Has full product service issue accountability, including incident reports, communication center notification, Service Center work item records, adhering to client service level agreements, monitoring liability issues and escalation to management when appropriate. Job Responsibilities: Assures client satisfaction by maintaining overall operational relationship for clients. Builds strong partnerships with the Relationship Managers, Client Service Analysts, Ad


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