Bachelor's degree required. Two (2) years of experience working in education or customer service required. Experience working with high-school or post-secondary students is highly preferred.

1. Advise students on educational planning to achieve their academic and career goals, co-creating an initial educational plan.
2. Monitor and track student records and files, including documentation of individual student progress based on an evaluation of records. 
3. Participate in and prepare students for New Student Orientation. 
4. Stay abreast of college academic, workforce, and transfer policies and procedures.
5. Maintain compliance with the college's mandatory cybersecurity training and related criteria to engage with students virtually.
6. Engage in professional development opportunities to enhance expertise in best practices.
7. Serve on department and/or other committees.
8. Provide service to students on evenings, weekends and virtual services.

About Community College of Baltimore County

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

Connections working at Community College of Baltimore County