Academic Advisor (Student Services Professional II), Advising & Academic Services (ASUA)

California State University, San Bernardino

Job no: 549978
Work type: Staff
Location: Southern California|San Bernardino - San Bernardino Campus
Categories: Bargaining Unit|Unit 4 - APC - Academic Professionals of California,Job Search Category/Discipline|Administrative,Appointment Type|Probationary,Time Basis|Full Time,Job Search Category/Discipline|Student Services,Workplace Type (Exclude Inst Fac)|On-site (work in-person at business location)

The Academic Advisor provides academic advising for undergraduate students. The incumbent interacts with other student service professionals on a regular basis and collaborates with advisors in the center and across colleges to provide holistic and comprehensive advising to undergraduate students. The incumbent will provide independent curricular advising of undergraduate and international students, including class schedule preparation, education and career goals, PAWS review/interpretation, and establishing MyCAPS; provide suggestions and alternate solutions to problems as they arise. The incumbent will provide advising services in individual or group settings, in person, virtually, via email or telephone; domestic and international. This position participates and presents at CSUSB events such as orientation, Choose CSUSB, preview day, commencement, student convocation, and more along with college-level advising activities. Such advisement involves basic counseling techniques and may concern career, academic, learning, campus life, and/or related issues. Incumbents of this classification spend substantial time advising, which utilizes skills usually gained in graduate courses in counseling and guidance, human relations, or related fields.

Job Summary:

The Academic Advisor provides academic advising for undergraduate students. The incumbent interacts with other student service professionals on a regular basis and collaborates with advisors in the center and across colleges to provide holistic and comprehensive advising to undergraduate students. The incumbent will provide independent curricular advising of undergraduate and international students, including class schedule preparation, education and career goals, PAWS review/interpretation, and establishing MyCAPS; provide suggestions and alternate solutions to problems as they arise. The incumbent will provide advising services in individual or group settings, in person, virtually, via email or telephone; domestic and international. This position participates and presents at CSUSB events such as orientation, Choose CSUSB, preview day, commencement, student convocation, and more along with college-level advising activities. Such advisement involves basic counseling techniques and may concern career, academic, learning, campus life, and/or related issues. Incumbents of this classification spend substantial time advising, which utilizes skills usually gained in graduate courses in counseling and guidance, human relations, or related fields.

Duties and responsibilities

Academic Advising

• Maintain effective working relationships with a wide range of students, faculty, and the general public.
• Provide academic advising to undergraduate students individually or in groups. Advise students about academic success services, student organizations, scholarships, study abroad, career opportunities, and other enriching experiences on and off-campus
• Works directly with students to discuss major program requirements, create academic plans (myCAP), review and educate students on how to read and understand their PAWS, and provide direct services to students.
• Participate in targeted academic advising campaigns and outreach and utilize NAVIGATE to create advising summary reports.
• Introduce and refer students to campus resources, when appropriate.
• Collaborates with college faculty and department chairs to stay informed of program and major requirements pertaining to academic advising.
• Identify and encourages student engagement in activities/programs that compliment students' academic preparation for career.

Campus Partnerships and Events

• Participate in campus events such as orientation, convocation, weeks of welcome, choose CSUSB, and others as they arise.
• Coordinates, leads, and delivers workshop presentations to students that covers moderately complex subject matter.
• Conducts individual and group advising in partnership with centers and departments on campus.

Perform other classification-related duties as assigned.

Minimum Qualifications:

• Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

Required Qualifications:

• Working knowledge of the practices, procedures and activities of the program to which assigned.
• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques; and of the principles of individual and group behavior.
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public
• agencies and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Preferred Qualifications:

• (2) years working in a Student learning center, academic success center, or an academic advising center.
• Master's degree from an accredited university in Higher Education, Counseling, Psychology, Social Work, or a related field.
• Familiar with student services and academic programs.
• Experience in the use of the PeopleSoft Student Administration System.
• Experience in the use of Navigate.
• Knowledge of transfer policies & procedures, and admission requirements.
• Remains current regarding trends and developments in higher education, student development theory, and high-impact practices related to advising, transition, and student success.
• Ability to communicate effectively, both verbally and in writing, and in large groups.
• Experience fostering and maintaining effective relationships and the ability to work collaboratively across organizational lines and coordinate the efforts of multiple areas is essential.
• Demonstrated multicultural/cross-cultural competency and commitment to promoting and enhancing diversity.
  
  

Compensation and Benefits:

Anticipated Hiring Range: $5,083 per month

Classification Salary Range: $5,083 - $7,228 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Full-time Exempt Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.



The application deadline is: July 31, 2025

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act


Applications close: Fri, 01 Aug 2025 06:55:00 GMT

To apply, please visit: http://careers.pageuppeople.com/873/sb/en-us/job/549978









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