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Registrar Services Operational Assistant
JOB SUMMARY (OVERVIEW)Provides high-level customer service to support the front reception area operations that includes inquiries from internal and external constituents through a variety of mediums - in-person, phone, email, fax, and other remote channels. Develops and maintains a working knowledge and solid understanding of registrar office services and provides accurate information and guidance on operational policies and procedural matters. Serves as a key point of contact with academic and administrative offices to answer questions and troubleshoot student service issues or concerns. Updates, maintains, tests, and reconciles registrar-related data in student records within the student informa


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