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Client Technologies Administrator 2
1. Responsible for the planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training. 2. Resolve routine to moderately complex end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary. 3. Provide guidance and explain policies and procedures to end-users. 4. Install and configure software for network connectivity, backups, server access, etc. on user systems.Required Skill/ability 1:  Developed analytical and problem-solving skills.Required Skill/ability 2:  Developed interpersonal, written, communications and organizational skills.Re


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