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AAC Senior Operations Professional
Provide specialized support service to Ameriprise Advisor Center (AAC) advisors, pre-appointed advisors, and clients through innovative and successful resolutions of client service issues and process implementations. Responsible for handling complex client service issues escalated from advisors and other areas of Ameriprise Financial. Provide training and coaching to other operations professionals, as well as, completing day to day operational tasks with minimal oversight. Responsibilities Resolve escalated high-priority, complex service issues. Serve as a resource to AAC Advisors and Staff regarding Ameriprise Policies and Procedures. Provide subject matter expert support to the AAC and Business Partners on client service, ope


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