Nemours is seeking a Genetics Counseling Assistant (TEMP) to join our Nemours Children's Hospital team in the Lake Nona Boulevard location.

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

This position is responsible for the following:

• Work closely with the team (physician and genetic counselor(s) in the Medical Genetics department to facilitate daily operations.
• Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
• Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
• Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
• Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing.
• Complete Genetic Testing requisition forms.
• Obtain medical records, perform chart reviews.
• Data collection and participation in Quality Improvement (QI) projects.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's clinical coordinator or nurse manager.
• Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.
• Additional miscellaneous duties and responsibilities, as may be assigned by associate's clinical coordinator or nurse manager.

Job Requirements

• Bachelor's Degree required. Candidates currently enrolled in a four-year Bachelor's Degree program will be considered.
• Valid American Heart Association BLS Certification within three months of employment and continue to maintain as required.

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