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Salary Range

$55,000.00 - $85,000.00

The Office of International Students and Scholars (OISS) coordinates services and support for Yale’s over 6,000 international students, faculty, staff, and their dependents. OISS staff assist with issues related to employment, immigration, and personal and cultural adjustment, as well as serve as a source of general information about living at Yale and in New Haven. As Yale’s representative for immigration concerns, OISS helps students, faculty, and staff obtain and maintain legal nonimmigrant status in the United States. The OISS Adviser works as part of a team to provide international student and scholar services in one or more functional areas of responsibility within the Office of International Students and Scholars: student immigration advising, scholar immigration advising, institutional compliance requirements for DHS/SEVIS and the Department of State, as well as other support for the Yale international community. Serves as liaison to multiple Yale units and to various agencies of the federal government as a Designated School Official (DSO) and Alternative Responsible Officer (ARO.) Ensures that all activities and decisions are conducted in accordance with federal regulations and University policy. The OISS adviser will serve international students and scholars within the assigned schools and departments at Yale. The selected candidate focuses on providing compassionate, individualized advice to international students and scholars, as well as to Yale departments, while ensuring institutional compliance with federal regulations governing Yale-sponsored visas. OISS operates on a hybrid model, combining work-from-home and on-campus arrangements.

 

Applicants must have U.S. citizenship or permanent resident status to serve in the roles of DSO and ARO, per Department of Homeland Security and Department of State regulations.

Required Skills and Abilities
 

Demonstrated ability to work independently and as part of a high-performing team in a fast-paced and changing environment, demonstrated intercultural skills and first-hand experience in a multicultural setting. Excellent interpersonal and written, and oral communication skills, strong organizational skills with the ability to meet deadlines, manage a high degree of detail, manage time, and prioritize multiple projects, proven ability to manage numerous projects and transactions accurately, consistently, and dependably and strong computer literacy with proficiency in Excel, data entry, data queries, and database maintenance. Proven experience working with qualitative and quantitative data, engaging in evidence-based analysis, and producing reports using OISS data.

Preferred Skills and Abilities

Master's degree in a relevant discipline, experience with F-1 and J-1 regulations, as well as H-1B and other employment-based immigration categories, experience with international students and scholar software programs (i.e., TDS, Sunapsis, or ISSM) as well as with institutional databases, i.e., Banner, Workday, experience living abroad; knowledge of a second language; and/or intercultural communication skills and although direct experience in ISSS (International Student and Scholar Services) is preferred, we welcome applications from individuals with familiarity with international education and higher education administration in general.

Principal Responsibilities

1. Provides advice and guidance to the F-1 and J-1 international student and scholar community with respect to the maintenance of legal immigration status and employability at the university and beyond (graduating students). 2. Serves as a resource to a school-based international student and/or scholar population, customizing services and regulatory compliance to meet needs specific to that unit. 3. Serves as a DHS authorized Designated School Official and Alternate Responsible Officer. 4. Develops and maintains in-depth and current knowledge of U.S. Department of Homeland Security and Department of State regulations as relevant to the specific academic setting. 5. Works closely with student affairs and school-based staff, and/or administrative units and scholar service offices throughout the university to ensure needs of particular school populations are well-served by OISS services and programs. 6. Develops short and long term strategies for exemplary international student and scholar advising, including innovative use of technology, assessment and enhancement of current models and deliverance of outstanding service. 7. Cultivates a professional presence on campus and in the field through local and national partnerships and associations. Participates in regional and national international education conferences and meetings. 8. Contributes to major projects and programs.  Has primary responsibility for at least two major programs each semester which enrich the community or innovate an OISS business process. 9. May perform other duties as assigned. Required Education and Experience Bachelor's Degree in a related field and three years of experience in advising international students and scholars in an academic setting or an equivalent combination of education and experience.

Job Posting Date

10/09/2025

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (P4)

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Location

421 Temple Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

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