Casual Staff - Academic Advisor for MSW Live Virtual/F2F Program

Job No: 498347
Work Type: Staff Part-time
Department: Wurzweiler School of Social Work
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Administrative Support, Student Services

Position Summary:

The part-time Academic Advisor will provide academic advisement to students who are admitted on a provisional basis, Advanced Standing students, and students in other categories as needed. The part-time Academic Advisor will work with the Associate Dean, the Academic Advising team, the Onboarding team, and others at the School and University, such as the Registrar's Office staff, to assist students with their plans of study, barriers to registration, processing Leave of Absence forms, and withdrawals from courses/the School. They will also oversee referrals to student support, faculty, or other University services to resolve student issues.

Position Responsibilities:

• Assist students in following and updating their plans of study/roadmaps to meet all graduation requirements
• Provide individual and group advisement meetings as needed prior to registration each semester and at other times for special circumstances
• Provide academic advisement to students who are provisionally admitted, Advanced Standing students, and students in other categories as needed
• Work with the Associate Dean and others to resolve unique study issues, such as:

Independent/Direct Study

• Incomplete grades
• Course substitutions
• Practicum extensions
• Revised roadmaps
• Students returning from Leaves of Absence

Assist students with:

• Transfers into other program options or into the live virtual/face-to-face, or block program options
• Registration permits
• Requests to audit courses
• Requests for transfer credits
• Connecting to Practicum Planners
• Applying for graduation
• Declaring and meeting the course requirements for advanced certificates and/or CASAC
• Completing Leave of Absence, late Add/Drop, and Withdrawal forms
• Monitoring DegreeTrack to meet graduation requirements
• Intervene when a student encounters a barrier to registration, including by:
  
  • Referring students to appropriate departments when they have holds on their accounts
  • Assessing screenshots of registration restriction messages
  • Applying permits
  • Working directly with the Registrar's Office staff to resolve barriers to registration
• Monitor course registration numbers and suggest when more sections of courses may be needed
• Refer students to appropriate faculty and/or staff to resolve issues related to courses, practicum, student support, and other services
• Redirect inquiries from students, faculty, and alumni to the appropriate resources
• Refer students to the Associate Dean when they express dissatisfaction with a course, an instructor, the registration process, or services from other departments (Office of Disabilities Services, Office of Student Finances, etc.)
• Document interactions with students via Yeshiva Success Network, Sonia, and other systems
• Answer students' questions regarding policies, procedures, and appropriate contacts
• Attend Student Support Committee as needed
• Make referrals to the Student Review Committee and provide documentation as needed

Experience & Educational Background:

• Bachelor's degree required; Master's degree preferred. MSW strongly preferred
• At least 3-5 years of administrative experience required
• An equivalent combination of education and experience will also be considered

Skills & Competencies:

• Exceptional people skills
• Capacity to generate professional and courteous correspondence in a timely fashion
• Must possess strong knowledge of Microsoft Word, Excel, and PowerPoint
• May use other Microsoft programs as assigned
• The ability to quickly learn and become proficient in new software and technology is essential
• Must be exceedingly well organized, flexible
• Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, and efficient; a high level of professionalism and confidentiality is crucial to this role
• Must demonstrate good judgment, initiative, and attention to detail
• Must possess strong customer service, communication, and organizational skills

Salary Range:

$35.00 - $38.00 per hour

About Us:

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community-students, faculty, staff, alumni, and friends-are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.



Application Instructions:

To apply, visit https://careers.pageuppeople.com/876/cw/en-us/job/498347/casual-staff-academic-advisor-for-msw-live-virtualf2f-program


Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.










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