**A Cover Letter is Required.**

The Office of Financial Aid processes in excess of $75M annually to assist students with their financial needs. It provides financial assistance to graduate and professional students seeking various degrees while attending Tufts University School of Medicine and/or Friedman School of Nutrition.

The Financial Aid Counselor performs general aspects of financial aid administration under supervision of more senior staff. This individual assists families with the application process, reviews eligibility, advises students on process and programs, provides input to the creation and implementation of policies and procedures, and assists with regular office activities. Work is reviewed to ensure compliance with federal and other agency requirements. S/he may also perform needs analysis and conduct aid presentations to prospective or enrolled students.

• Assist applicants, students, and/or families with financial aid application process.
• Counsel and advise students on policies/procedures, eligibility requirements, available options, debt management counseling, resources available, etc
• Assist with general office support including tracking applications, distributing application or award information, updating financial aid office communication materials (e.g. publications, application material, web FAQs, etc.).  Contact applicants for missing information.
  
• Respond to applicant and student inquiries via email or phone and provide counseling on fund availability, eligibility, appeals, and terms and conditions of each award.
  
• Prepare reports, documents, communications, announcements
  
• Provide support to other professional staff as needed with needs analysis, debt management and financial literacy programs.

Basic Requirements:

• Knowledge and skills as typically acquired through a Bachelor’s Degree and up to 2 years of experience in financial aid or a related student service area.
• Excellent written and verbal communication skills. Detail oriented and able to multi-task in a busy environment.
• Intermediate knowledge and proficiency with Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook. Strong analytical and problem-solving skills.

Preferred Qualifications:

• Experience in a higher education environment and familiarity with financial aid regulations and systems would be a plus.
• Experience with Powerfaids and/or Peoplesoft is preferred.

**Please include a cover letter with your submission.**

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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