Hudson County Community College

Job Title: Part-time Testing Assistant/Proctor

Division: Student Affairs

Reports to: Assistant Dean,  Assessment and Testing 

Position Summary: 

Performs various clerical and processing activities to support the operations and services of the Testing and Assessment area.

Summery of Duties 

1. Provides assistance in support of Testing and Assessment operations and daily activities while operating in accordance with federal, state and local regulations, established Student and Academic Affairs policies and procedures and approved testing exemption guidelines:

o Verifies test applicant eligibility, prepares test materials and rooms, provides orientation and instruction to prospective, new and existing students, and serves as a proctor during testing to respond to student issues, monitor student conduct, and to ensure test-taking confidentiality and strict adherence to testing procedures;

o Administers and completes required training for the administration of Accuplacer, CLEP, ATI TEAS and other proctoring services;

o Provides test accommodations as stated on students’ Disability Support Services letter;

o Monitors testing stations and reports all violations of academic integrity;

o Enters test scores in Datatel Colleague in the absence of the score upload;

o Assists with various administrative tasks, which may include, scheduling testing appointments, following up with students with incomplete placement scores, answering phones, responding to messages (including student inquiries submitted via testing@hccc.edu), organizing files, and assisting with reports;

o Maintains students’ testing records and test scores while ensuring the strict confidentiality of testing information and student data.

o Effectively communicates with, and provides assistance and support to, prospective, new and existing students, parents, College faculty, advisors, counselors, etc., regarding testing and assessment information, procedures, and processes;

2. Actively participates in the implementation of process improvement systems specifically related to testing and assessment operations and daily activities to ensure the quick identification and resolution of problems, enhancement of existing procedures and systems, implementation of special policies, etc.

3. Projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.

4. Performs other clerical and support activities, as necessary, to support the Testing and Assessment area and staff. Typical hours for in-person position will include daytime hours and occasional evening and Saturday hours to support Enrollment events. Remains flexible and adaptable in work schedules and work assignments as defined by College and departmental needs.

Education & Experience:

Associate degree preferred with a minimum of two years of related work experience.

Special Knowledge, Skills and Abilities:

Candidate must be Bilingual (Arabic or Spanish, preferred). Effective verbal and written communication skills, interpersonal, and customer service skills required to effectively collaborate with students, faculty and staff. Effective organization, prioritization, multi-tasking, time management skills and a keen attention to detail required. Experience with the administration of standardized tests preferred. Occasional evening and Saturday testing required. Some travel required for off-site testing. Proficiency with various computer software programs and an electronic student information system preferred.

Education & Experience:

Associate degree preferred with a minimum of two years of related work experience.