The Senior Financial Counselor Representative provides daily leadership support including monitoring work quality, assisting with workflow questions, and assisting manager with attendance. Has an in-depth knowledge on all the functions of the Insurance Verification, Authorization, Financial Counseling and full knowledge in Managed Care Payors, Medicare, MediCal and Letters of Agreement.Essential Duties:Must be collegial, professional and have self-initiative taking ownership of assigned work, and having the ability to work independentlyConduct daily huddles to keep team members informedConduct quality assurance on all encounters to ensure encounters have been accurately completed with the appropriate documentation standardsTime