Founded in 1979, the Johns Hopkins Center for Talented Youth (CTY) is a center for innovation dedicated to advancing the field of gifted education through research on testing, programs, and other supports for advanced learners. On the premise that advanced learners come from every community and every demographic, we aim to understand and inform how these students need to be nurtured to achieve their full potential as learners and global citizens. CTY also runs in-person and online academic programs for bright learners in order to cultivate a community of advanced learners and connect students in and outside the classroom.

We are seeking a Recruitment Coordinator who will focus on identifying, supporting and fostering the enrollment of new students who will benefit from CTY?s Summer, Online and Family Academic program offerings. A successful Recruiter will accomplish this by measuring the impact of recruitment methodology, leveraging data to determine geographical focus, and building strong relationships with new and existing partners while maintaining compliance requirements. The role requires an ability to speak to external trends and factors affecting recruitment to inform internal decisions. Diligence in following up with schools and families, and tracking those activities systemically, is essential to the role.

Specific Duties and Responsibilities

• Independently manage an established geographic territory, including all recruiting and conversion activities.
• Recruit program applicants matching organizational fit, and qualifying standards.
• Provide proactive program advising and guidance, to potential and current program participants on process and available opportunities utilizing specific knowledge gained of those offerings.
• Manage and conduct calling campaigns to parents of identified students
• Build, maintain, and strengthen a support network of internal and external partners to assist in meeting assigned recruitment goals.
• Meet with school counselors and administrators to promote CTY Summer, Online and Family Academic programs within an assigned territory and as required to assist other recruiters.
• Research and resolve program enrollment challenges for parents, students, and school administrators by working both independently and with internal content matter experts utilizing specific knowledge gained of program eligibility, registration criteria, financial aid information, and deadlines.
• Serve as the first line of contact for incoming calls, voice mail, email, and written inquiries from parents, school counselors, GT coordinators, and outside partners to provide information on eligibility requirements, policies, procedures, and application status.
• Update all recruitment and prospect rosters as necessary, including working to maximize roster usage for school testing and presentation event.
• Monitor and report conversion rate for regions and provide analysis using market data and industry knowledge.
• Analyze trends in recruitment programs to inform strategies for program growth.
• Implement outgoing communications related to the application and enrollment process, as outlined by the Assistant Director and Director.
• Utilize information collection platforms to gather leads during information sessions and workshops
• Create, package, monitor, and distribute resource materials for student recruitment activities
• Update the customer relations management (CRM) system and database when communications are sent, including the organization of communications campaign implemented during key recruitment efforts.
• Coordinate travel to facilitate school visits, presentations, and targeted events and fairs; administer testing sessions, where applicable, for school, district, and community partners.
• Ensure information sharing is done within accordance to FERPA and organizational policy and done so only when covered by completed authorization and consent documentation.
• Ensure that responsibilities are performed in alignment with CTY mission statement and current organizational objectives
• Remain knowledgeable, current, and responsive to changes in office protocol and procedure
• Conducts special projects and other duties as assigned

Specific Physical Requirements

• Ability to sit in a normal seated position for extended periods of time.
• Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery.
• The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings.
• Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Special Knowledge, Skills, and Abilities

• Proficiency in recruitment and admission CRM solutions.
• Strong organizational skills and the ability to support multiple projects under potentially conflicting deadlines.
• Demonstrated ability to build relationships, motivate others and manage interpersonal situations. Demonstrated project management skills.
• Strong verbal, written, and interpersonal skills.
• University recruitment and admission travel experience.
• Intercultural communication and presentation skills.
• Must be able to work competently with Microsoft office 365 and other desktop applications.
• Admission database and software applications.
• Ability to use appropriate systems to provide analysis and metrics related to enrollment.

• Must be able to build and maintain the trust and confidence of school administration personnel, parents, students, and other constituents

• A collegial attitude, high energy, and a commitment to helping advanced learners achieve their full potential are essential

• Experience with student information systems, customer/constituent relationship management systems, and presentation/meeting platforms

• Excellent communication skills, including demonstrated skill in oral and written expression of information, ideas, and policies with ability to inspire an audience to action

• Demonstrated public speaking skills to present CTY at information sessions and open houses

• Demonstrate thorough understanding of audience needs and motivators.

• Able to work with diverse populations and has a proactive customer service orientation that anticipates customer needs.

• Bachelor's Degree.
• Three years' experience in education admissions, community development or diversity recruitment is required.
• Valid driver?s license and willingness to travel ? available personal transportation is required.

• Ability to travel across the United States and select countries.
• Requires some evening coverage, occasional weekends, as well as flexible scheduling during peak recruitment times

Additional Information

• Applicants must be authorized to work in the US.
• All employees participating in or serving children in university programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.

Classified Title: Outreach Coordinator 
Job Posting Title (Working Title): Recruitment Coordinator   
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $55,800 - $97,600 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F 8:30 am - 5:00 pm 
Exempt Status: Exempt 
Location: Hybrid/Mount Washington Campus 
Department name: ???????CTY Enrollment Management  
Personnel area: Academic and Business Centers 

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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