This is a 12 month 100% position, with some required traveling.
A key member of the admissions team, an Admissions Counselor must be enthusiastic, highly motivated, and have the ability to articulate the values and objectives of a hands-on-experiential learning atmosphere at a small institution in order to attract, recruit, and admit students to UMN Crookston. This particular position will focus on the recruitment, processing and matriculation of online and transfer students in collaboration with the Assistant Director of Online & Transfer Recruitment.
The individual selected will represent the University to the public providing high quality service to prospective students and collaborating with members of the campus to support students and advance efforts to create a welcoming and inclusive environment. This position also requires communicating with prospective students, making presentations, promoting UMN Crookston, and screening applications. Some travel will be required in this position, including visits to community colleges, speaking to prospective students in their college classroom, meeting with college advisors, or other collaboration visits. Generally, travel occurs within the state of Minnesota over a timeframe of three weeks in the fall semester and three weeks in the spring semester. Duties will also be performed on the Crookston Campus.
Responsibilities
Working with the Assistant Director of Online & Transfer Recruitment, develop and implement a recruitment plan tailored to specific groups of prospective students to meet short-term and long-term enrollment goals.
Conducts student recruitment and outreach activities on and off campus, as well as virtually.
Communicates with applicants to assist them through the application process.
Assists in the completion of pre-admission transcript evaluation for online transfer students.
Responsible for the daily upkeep of records in the officeâ™s Slate CRM software.
Monitor student behavior trends and adjust recruiting plan accordingly.
Reviews applications and makes admissions decisions based on academic requirements and program choice compatibility.
Engages in extensive communication, including email, phone calls, Zoom calls, and other means of communication, with applicants.
Meet individual recruitment goals and objectives.
Anticipates and responds to the needs of guests from diverse cultures and backgrounds.
Participates in advancing UMN Crookstonâ™s efforts to build an inclusive and respectful campus community.
Participates in training programs to develop professionally and become fully informed about the University and recruiting strategies.
Maintains a working knowledge of current UMN Crookston degree programs, policies, and major content.
Collaborates with other members of the Admissions office staff to foster a positive workplace and advance the work of all staff members.
Will work with technology, such as CRMâ™s (Slate), and student records databases.
Performs other dues as assigned.
Minimum Qualifications
Bachelor's degree plus at least two years of relevant experience, or Masterâ™s degree
Effective interpersonal, verbal, and written communication skills
Valid driver's license
Excellent public speaking and writing skills, and strong organizational skills
Excellent customer service skills, phone and video-conferencing etiquette
Excellent ability to interact and serve individuals from diverse backgrounds and age groups
Ability to work effectively within a team environment
Ability to travel as needed, including overnight stays and occasional evening and weekend hours
Preferred Qualifications
Experience working in college admissions, college counseling, or in related areas of higher education.
Experience as undergraduate admissions intern, student ambassador, student life or student activities leadership experience, or student volunteer experience will be considered.
Experience working with socioeconomically diverse populations such as non-traditional, first-generation, and low-income individuals.
Ability to work under pressure, in a team atmosphere, and with a minimum of direct supervision.
Familiarity with the University and the surrounding communities desired.
Experience organizing and planning programs and public presentations.
The University of Minnesota Crookston (UMN Crookston) is one of five campuses comprising the University of Minnesota system. UMN Crookston is a four-year public university with an enrollment of 1,800 students, approximately half on campus and half in online degrees. The student body is diverse and comes from over 40 states and over 30 countries. Thirty-four baccalaureate degrees are offered, 15 of which are also offered online. UMN Crookston proudly carries on a tradition of over a century of educational service to northwestern Minnesota, beginning in 1906 as a regional residential high school, changing to a two-year college in 1966 and to a four-year college in 1993. UMN Crookston is a small student-centered community of learning and scholars known for providing personal attention to every student. UMN Crookston makes a commitment to each individual student’s achievements and offers a hands-on approach and experiential learning that put students ahead of the competition. Integral to the university's statewide land-grant mission, UMN Crookston provides applied, career-oriented learning programs including internships and connects its teaching, research, and outreach to local, co...unty, and regional economic development agencies in support of the global economy. UMN Crookston delivers world?class University of Minnesota degrees in an affordable, close?knit campus setting where faculty and staff personally invest in the success of each student. UMN Crookston has been recognized for its quality programs by such organizations as U.S. News & World Report, which ranked the campus as #1 in the category Top Public Regional Colleges–Midwest for 2020. U.S. News has ranked UMN Crookston among the top four in this category for the past 23 consecutive years.