Bachelor's degree in computer science, business technology-related, or a related field from an accredited institution. Five years of experience in business analysis, with at least 2 years in leadership or director-level role or in a related field. Experience managing a team of business analysts is strongly preferred. Business analysis professional-level certification (e.g., CBAP) is required; additional business analysis certifications are highly desirable, as is ITIL, CAPM, PMI-ACP certifications. Relevant experience in a large state institution of higher education is desirable. Additional education may be considered in lieu of experience.
Nature & Purpose of Position/Usual Duties:
Performs complex and highly advanced managerial work providing direction and guidance in strategic operations and planning to bridge the gap between IT and the business of Sam Houston State University. Responsible for the successful delivery of IT solutions to campus partners, including the development of parameters for successful IT systems, the oversight of their operations, and consultations provided on what kind of features or modifications would best serve SHSU's strategic goals. Provides leadership and guidance to staff, ensuring best practices in business analysis are followed and continuously improved.
Primary Responsibilities (Staff Positions Only):
Develops and implements the strategic vision for Business Technology Solutions (BTS), ensuring alignment with organizational goals. Oversees business analysis initiatives and technology solutions to meet strategic priorities and serves as a key advisor to senior leadership on technology strategies. Leads and mentors the Business Analyst (BA) team, fostering collaboration, professional development, and continuous improvement. Ensures consistent application of business analysis methodologies and tools while refining processes to address complex business needs. Facilitates collaboration between BTS, campus partners, and stakeholders to deliver customer-centric solutions. Manages resource allocation, risk, and budgets, ensuring projects are delivered on time, within scope, and aligned with organizational policies. Acts as a point of escalation for issues, oversees governance and reporting mechanisms, and drives process improvements to enhance efficiency. Continuously evaluates and improves business analysis processes, tools, and methodologies. Promotes innovative practices and represents BTS in strategic discussions. Performs other related duties as assigned.
About Sam Houston State University
For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.
SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.
Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges th...e university's significant commitment to service.
Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston.
SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences.
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