This position provides technology support to faculty and staff to assist them in fulfilling the University of Idaho?s teaching, learning and research mission. The Technology Solutions Partner (TSP) team is the primary technology liaison, technology service representative and technical advisor for many in the University of Idaho community. The TSP team directly interacts with and supports customers in their information technology needs and issues.Level II positions, individually and as part of the TSP team, serve as the primary technology liaison, technology service representative and technical advisor for departments and colleges across the university. They apply excellent customer service skills to fulfil requests, resolve issues and assist customers with technical