Graduate Studies, Admissions Assistant
Description of Department:

The Division of Graduate Studies at the State University of New York at Oswego (SUNY Oswego) employs a team of professionals dedicated to student success at the graduate level, contributing to the school's graduate enrollment goals and the mission of the college.

The Division of Graduate Studies at the State University of New York at Oswego invites applications to fill a full-time Admissions Assistant to help students throughout the admissions process for post-baccalaureate certificates, masters programs, and post-masters certificate programs.

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: Salary range $48-$55k (or commensurate with experience) plus full New York State benefits package.

Benefit Information: The State University of New York provides an excellent benefit package. This is a United University Professions (UUP) professional staff position. Click here for more information on benefits for full-time United University Professions (UUP) professional staff.

Date of Appointment: As soon as possible

Position Description:

The Admissions Assistant will work closely with the Admissions Counselor to assist new inquiries and applicants to graduate programs at SUNY Oswego. Their primarily responsibility will be to provide a rewarding application experience for inquiries and assist recruits through the application process through designing and delivering professional communication messages and outreach.

Description of Responsibilities:

• Possess expert knowledge of the graduate programs at SUNY Oswego and its admissions process and the ability to concisely communicate this knowledge to others - including prospective students - through our CRM (Slate Technolutions), email, phone, and in-person conversations
• Provide a high level of personalized service to inquiries and applicants, including assisting with enhancing our CRM Slate Technolutions with the creation, maintenance and tracking of all graduate admissions files, including monitoring daily application bin movement within the system and making recommendations for efficiencies.
• Maintain professional relationships by designing and delivering professional messages across campus units including, International Education, Registrar, Financial Aid, Communication/Marketing.
• Translate feedback into improvements in the admissions process, including initiating and maintaining correspondence with applicants with up-to-date information on application status and/or missing items to improve admission yield rates.
• Design queries and pull data to develop graphs, tables, and data visualizations to assist the office in making data informed decisions, including being able to merge data from different sources to meet the needs of institutional stakeholders.
• Coordinate revisions and maintenance of department and program websites related to admissions and providing oversight over print recruitment material for departments.
• Assist division and other administrative staff in the planning and execution of departmental orientations, graduate student programing, and commencement activities.

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the incumbent is expected to contribute to these efforts and possess the communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.

Job Requirements:
Required Qualifications:

• Bachelor's degree at time of appointment
• A strong commitment to diversity, equity, inclusion, and student success

Preferred Qualifications:

• Experience with CRM systems, particularly Technolutions Slate
• Ability to use analytical thinking, creative problem-solving skills, listening skills, multi-tasking skills, and attention to detail
• Ability to work independently and complete work promptly and accurately without direct supervision
• Excellent written and verbal communication skills; editing/proofreading a plus.
• Prior experience working in college admissions, higher education, or related area
• Familiarity Banner software and
• Familiarity with HTML a plus.

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan.

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

Additional Information:
Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing hr@oswego.edu.

For Campus Safety information, please click here to see the Annual Security and Fire Report (Clery).

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Search Chair:

Kristen Eichhorn at kristen.eichhorn@oswego.edu

Visa sponsorship not available for this position.


To apply, visit http://oswego.interviewexchange.com/jobofferdetails.jsp?JOBID=182905





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