Position Overview
Care Coordination: This position is responsible for increasing the accessibility of substance use disorder evaluation and treatment planning, specifically related to (but not limited to) patients struggling with opioid use disorder and enrolled in the clinicâ™s Suboxone program; this includes the day-to-day clinical care at patients visits, referrals, care coordination and acute addiction counseling services. 
 

This position also develops a professional trust with the suboxone providers, assists patients in connecting with both internal and external care team providers (CPS, probation officers, treatment centers, etc.) to ensure patients are working on meeting their sobriety goals. This position requires knowledge of harm reduction strategies and available resources to patients on their road to recovery.
 

Community Outreach and Mobile Care: This position will also participate in community outreach activitiesâ“with CUHCC staff, UMN Mobile Health initiative and other organizations to promote CUHCCâ™s opioid-related service and connect community members to care.  
Position Information:
 

This position reports to The SUD Program Manager. This position works in person at CUHCC with occasional participation at community events as directed by the supervisor. Generally speaking, main working hours are Mon-Fri 8:30 AM- 5:00 PM with occasional evening and/or weekend hours. The pay for this position is $28.00/hr to $32.00/hr ($58,240.00 to $66,560 annually).
 

Main Responsibilities & Duties
Care Coordination (80%)

• Conducting SBIRT (Screening, Brief Intervention and Referral to Treatment) services to both patients enrolled in the suboxone program as well as other patients struggling with substance use disorder
• Manage new referrals to the Suboxone program, which includes registering new patients, explaining the programâ™s guidelines and expectations to the patient and scheduling for the first induction appointment. 
• Interact with patients who are experiencing a crisis. Apply solution focused strategies to work with the patient on how to best help them with developing  a plan to get their needs met.
• Available for warm hand offs (during clinic visits) from providers to meet with patients who are still in the precontemplative or contemplative stage with their substance use. Use motivational interviewing skills to assist the patient in making an informed decision
• Complete and submit prior authorization requests to insurance providers for prescribed medications, Suboxone and others
• Contact pharmacies, as needed, for patients when issues arise regarding any of their prescribed medications
• Updates care team, as needed, when any changes are made to the patientâ™s care plan and document the changes in the EMR
• Coordinates with outside agencies i.e. treatment centers, probation officers, CPS workers, etc., in order to support the patients in their recovery
  Meet with patients who are actively in withdrawal and looking for detox services. Provides assistance with finding resources/open beds in outside facilities and coordinating admission as able
• Provide Narcan education and training to patients and/or family members, as needed
• Attends/participates in suboxone team meetings for case consultation
• Provide required program data, as needed, for reporting purposes
  Keep current with evidence-based practices and harm reduction strategies in order to be able to provide patient centered, culturally responsive care

Community Outreach & Mobile Care (15%)

• Represent CUHCC in select community-based settings to share information about CUHCCâ™s primary care-based SUD services with community members affected by SUD. 
• Serve as a liaison between CUHCC and select community organizations to share information about CUHCC services and build referral partnerships
• Participate in mobile delivery of opioid-related services with CUHCC, University of Minnesotaâ™s Mobile Health program and other organizations.  

Other Duties: (5%)

•  Assist with onboarding, training, and with daily task supervision of MSW interns - case consultation, assistance with finding resources, EMR navigation, etc. 

*CUHCC reserves the right to change or add duties to this position consistent with the job classification.

All required qualifications must be documented on application materials

Required Qualifications

• BA/BS in one of the behavioral sciences or related fields including but not limited to social work, psychology, or nursing from an accredited college or university.
• At least four years of related chemical/ behavioral health experience or a combination of education and experience to equal at least eight years.

Preferred Qualifications

• Licensed Alcohol and Drug Counselor (LADC) or Masters in Addiction Counseling.
• Bilingual in one of CUHCCâ™s dominant languages: Somali, Spanish, Vietnamese, Hmong, or Laotian
• Knowledge and interest in serving patients with mental and chemical health needs, specially with opioid addiction disorders
• Experience in managing clinical care using an electronic health record
• Knowledge of community resources and/or social service agencies
• Experience in providing care coordination to a complex, diverse population

About University of Minnesota Twin Cities

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