Ohio University’s Division of Enrollment Management believes in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development programming to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees.

At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.

Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.

We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America’s best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a six-time Higher Education Excellence in Diversity (HEED) award winner.

With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at https://www.ohio.edu/forever and consider shaping that experience by applying for this role with OHIO Online Enrollment!

With more than 60 graduate and undergraduate programs delivered fully online, Ohio University serves more online students than any other public four-year university in the state and is ranked the top college in Ohio for online education by onlinecolleges.com. More than 7,500 students from across the country choose Ohio University for their online education. OHIO Online Enrollment is a key University initiative, and the team will be comprised of 11 full-time staff members strategically positioned in Ohio and key markets throughout the U.S.

Position Summary: Reporting to the Director of OHIO Online Undergraduate Enrollment, the enrollment advisor represents the University to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. Coordinates and contributes to the success of initiatives designed to identify, attract, admit, and enroll students in Ohio University’s undergraduate online programs.

Commitment to Diversity, Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division’s commitment to incorporating diversity, equity, access, inclusion, and social justice into decision-making and processes. Through their work in this role, advisors will play a critical role in OHIO’s commitment to reducing barriers to education, supporting diverse students, and building a sense of belonging for all.

Counseling and Advising on Admissions and Enrollment Processes: The primary objective of the OHIO Online Enrollment Advisor will facilitate prospective students through the admissions process for OHIO online programs. The Enrollment Advisor will conduct outreach with prospective students to gauge eligibility and interest for OHIO online programs, build and manage active pipeline of leads, communicate with prospective students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned leads.

Communicates OHIO’s values, benefits and differentiating features to prospective students. Listens, probes, recognizes and considers prospective students’ needs to determine which OHIO program is the best fit. Executes a recruitment plan designed to encourage, support, and guide prospective students through the application process for the desired program. Maintains consistent contact with current and prospective students, providing the highest level of customer service to all stakeholders. Meets daily efficiency metrics and achieves enrollment targets assigned per program. Advisors will communicate quality of leads and program updates for appropriate cross-functional and internal team members.

Evaluation of Admissions Materials: Advisors conduct thorough, holistic, selective review of an applicant’s candidacy. Determine necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered.

Collaboration with University Partners: OHIO is committed to collaborative success throughout the University. Therefore, advisors serve as liaisons to an assigned academic and/or administrative unit to facilitate integrated recruitment and admission functions and resolve issues of competing priorities. To supports these relationships, advisors monitor progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed.