The Portfolio Manager (PfM) manages sub portfolios and their corresponding ITEC subcommittees for governance and execution of all programs and projects across Keck Medicine of USC to promote operational excellence and business growth. The position is also responsible to supervise, coach and mentor the Project Resources (employees and contingent workers) assign to their portfolio. Portfolio Managers are responsible for the overall health of their sub portfolio and, in doing so, provides expertise and leadership to ensure all projects remain on scope, on budget and on schedule. The PfM provides oversight over projects and programs within their sub portfolio and serves as an advisor and escalation point to the program managers, project managers, senior project managers, project coordinators supporting or leading projects within the sub portfolio. The PfM is responsible for ensuring the subportfolio's component projects and programs are delivered within scope, according to deadlines, within budget, and adhere to quality standards set forth by leadership. This includes reporting on progress, health, risk (& remediation plans) directly to the PMO Director. From a project management standpoint, the PfM develops project charters, builds project work breakdown structures & schedules, develops detailed project organization charts & role/responsibility descriptions, performs meeting management, communicates progress/status and health, enforces quality management, and manages risks, issues, decisions, action items, dependencies, and changes. The PfM has strong project financial management abilities (funding requests, forecasting, spend management), has prior experience directly & indirectly managing staff, boasts a sharp attention to detail, and demonstrates a respect and appreciation for project documentation by ensuring project documentation for their subportfolio is appropriately captured, kept up-to-date, and stored in a central location.

Essential Duties:

• Ensures assigned projects are defined, managed, and communicated in a consistent, professional and effective manner. Includes but is not limited to:
• Delivering on scope, on time, within budget, and to an agreed-upon quality level
• Adhering to the PMO defined processes, methodologies
• Maintaining up-to-date project documentation in the PMO departmental repository (currently Sharepoint)
• Updating centralized / co-owned reports and dashboards (e.g.,
• Utilizing departmental templates as intended and instructed
• Serving as the primary liaison for assigned projects
• Fostering positive relationships with project team members and stakeholders.
• Help recruit and select project manager professionals into Keck
• Support onboarding and offboarding off resources
• Conduct performance review, mentoring, coaching sessions throughout the year
• Partner with all employees to have a training plan in support of keck business needs and the individuals interest and skills
• Effectively have and manage a succession plan for key roles on the team
• Successfully managing health of the sub portfolio. This includes but is not limited to:
• Ensuring full inventory of projects within the sub portfolio are identified / captured
• Calendaring, preparing for, facilitating, and distributing meeting notes for all sub portfolio meetings
• Ensuring governance related risks, issues, action items and decisions are resolved / worked / made
• As appropriate, escalating matters to ITEC (committee that governs all sub porfolios) that could not be resolved at the subcommittee level
• Providing timely, accurate and insightful inputs to ITEC related documentation and communications.
• Actively contributes to advancing the maturity and brand of the PMO by:
• Proactively identifying areas for improvement in the IS PMOs project management capability
• Leading implementation of improvement recommendations, as instructed by the PMO Director (may be in the form of policy, process, methodology, template, technical, relationship, communication improvements)
• Being an active participant in and actively facilitating internal meetings (e.g., meetings not associated with a particular project, PMO Leadership meetings, 1:1 meetings with PMO Director, subportfolio project manager team all-hands) and trainings
• Contributing to the recruitment and selection of new PMO team members (contract and employee).
• Other duties as assigned.

Required Qualifications:

• Req Bachelor's degree Information System, Information Technology, or related technical field.
• Req Master's degree Information System, Information Technology, or related technical field.

• Req Over 10 years Total post-collegiate relevant professional experience
• Req 6 years Project management experience leading information technology projects, including requesting / securing approval to start projects through project closeout
• Req 5 years Coaching, mentoring and providing day to day direction and support to employees and
• Req 2 years Implementing technology solutions in a healthcare provider environment

• Req Mastery of both theoretical and practical aspects of project management including tools and techniques (e.g., project planning, risk/issue management, governance, cost/benefit analysis, project change controls)
• Req Ability to facilitate working sessions with large, cross-functional teams (business, clinical, technical)
• Req Ability to manage multiple projects concurrently
• Req Proficiency in MSOffice Suite including Project, Visio, Excel, Word, PowerPoint
• Req Exceptional and adaptive written and oral communication skills, including ability to communicate effectively with all levels of personnel from Executive level to frontline staff
• Req Creative, self-confident, and flexible

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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