Job Summary

This position reports to and provides administrative support for the Senior Policy Advisor in the administration of Harvard University?s use-of-name policies and guidelines.

Position Description

Manages the Trademark Program?s use-of-name email account and use-of-name inquiries from other sources:

• Intakes and triages all inquiries, providing referrals to other University departments and units as necessary;
• Acknowledges use-of-name inquiries from both internal constituents and external parties;
• Conducts preliminary reviews of inquiries (including requests for third-level Harvard domains and general @harvard.edu email aliases);
• Maintains the Trademark Program?s use-of-name records in the email account.

In Consultation with the Senior Policy Advisor, conducts Use-of-Name Reviews and Assessments:

• Reviews and analyzes confidential, and at times, highly sensitive, use-of-name inquiries from members of the Harvard community and from external parties that have business relationships with Harvard;
• Ensures that resulting assessments are in accord with the University?s use-of-name policies and guidelines, as well as established practices;
• Issues written determinations based on those assessments.

Assists the Senior Policy Advisor with the following:

• Advising members of the Harvard community on the resolution of use-of-name matters and educating members on the application of the University?s use-of-name policies and guidelines to those matters;
• Identifying, developing, and implementing process improvements related to the effective administration of the policies and guidelines;
• Training and advising the use-of-name representatives for Harvard?s schools on the application of the use-of-name policies and guidelines to school-related use-of-name matters;
• Providing support for use-of-name components of requests for internal insignia items (SWAG).

Basic Qualifications

Candidates MUST meet the following basic qualifications in order to be considered for this role
A minimum of 3 years of related experience. Education may count toward years of experience. Computer proficiency in word-processing, data entry, spreadsheet and database software knowledge and experience.

Additional Qualifications and Skills

1. Bachelor?s degree strongly preferred.
2. Experience in higher education and/or at Harvard preferred.
3. Strong critical thinking and problem-solving skills;
4. Exceptional oral and written communication skills;
5. Aptitude for learning complex policy-based concepts and administrative procedures and applying them to new situations and projects;
6. Ability to independently gather data, compile and organize information, and prepare assessments;
7. Capacity to work effectively with internal constituencies and external parties that have relationships with Harvard;
8. Ability to handle confidential and at times, highly sensitive, information with discretion;
9. Flexibility and capacity to respond calmly and professionally in stressful situations;
10. Ability to work independently, as well as part of a team;

Additional Information

Please note that candidates invited for interview will be expected to provide two writing samples. Finalists may be required to complete a writing assignment.


This position has a 3-month orientation and review period.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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