Reporting to the Assistant Director of Retriever CARE, the Residential Life Retriever CARE Coordinator provides goal-oriented, strengths-based assessment, intervention, and coordination of services to students in residential settings experiencing academic, personal, or medical difficulties. This role ensures an institutional response to students in distress by making referrals to and delivering interventions in consultation with the university’s Retriever CARE Team, connecting students with appropriate resources both on- and off-campus.
Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $62,500and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
Deliver direct care coordination services to students referred for behaviors of concern, including threats of harm to self or others, disruptions to academic study due to mental health crises, conflict resolution and other personal challenges.
Conduct initial assessments and develop individualized care plans in collaboration with students and relevant stakeholders.
Monitor student progress and provide ongoing support and follow-up as needed.
Facilitate connections to appropriate resources both on- and off-campus.
Utilize the NABITA Risk Rubric to triage mental health concerns and assess potential threats to the campus community.
Student Support and Advocacy:
Serve as a liaison between students, Residential Life staff, academic advisors, counseling services, and other campus resources to coordinate effective support services.
Facilitate referrals to appropriate campus and community resources based on student needs.
Documentation and Reporting:
Document case notes accurately in the electronic record-keeping system.
Maintain accurate and private records of student interactions, assessments, case notes, and progress reports, ensuring compliance with privacy laws and university policies.
Analyze data trends related to behaviors of concern to prepare regular reports to inform policies and practice.
Training and Professional Development:
Participate in on-going training sessions and professional development opportunities related to case management, crisis intervention, and student support services including attendance at relevant conferences, workshops, and training sessions
Regularly review and identify S best practices, legal requirements, and trends in student affairs and residential life.
Departmental Responsibilities:
Complete special projects and other duties as assigned by the Assistant Director.
Participate in assessment efforts related to the effectiveness of care coordination within Residential Life.
Required Minimum Qualifications:
Experience Required: 2 years direct experience with managing behavioral and/or mental health concerns and demonstrated ability to support individuals in crisis.
Education Required: Master’s degree preferably in student affairs, student development, mental-health/counseling related field, or other related degree.
Preferred Qualifications:
Experience Preferred: Experience in the higher education environment or knowledge of student development theory.
Licensure/ Certification Preferred:
Mental Health First Aid Trainer
NABITA Certifications
Risk Rubric Certification
Violence Risk Assessment of the Written Word Certification
Structured Interview for Violence Risk Assessment-35 Certification
Assessment and Management of Suicidal Ideation Certification
Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:
Life and disability insurance
Retirement plans (including the choice of joining the pension plan)
Professional development opportunities
Wellness opportunities
& Much more
Contingent II positions may include some benefits.
Benefits offered align with type (Regular, Contingent II, etc.) of position.
Salary:
Salary: $62,500 - $70,500 depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Hours:
Full-Time; periodic evening/weekend work required
Type:
Regular
FLSA Status:
Exempt
Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Work Authorization
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.
