Job Description:

• Monitors overall events portfolio to identify strategic needs related to areas of event management that include registration, communications, and event recap reporting. Identify gaps and solutions.
• Leads efforts with ATS and serves as subject matter expert to identify and implement new event technology needs, such as for event registration platforms and other operational needs.
• Directs, advises, and trains team on event technology tools in partnership with ATS to establish and maintain operational excellence.
• Oversees the creation and management of registration reporting templates, tools, and dashboards in support of regular and ad hoc reporting needs. Provides direction and requirements for registration reporting templates, tools and dashboards needed for the Events teamâ™s use in event recap reporting.
• In partnership with Events colleagues, works with ARD Communications to identify and guide communications needs and roles, such as registration pages and invitation deployment.
• Functions as an advisor and subject matter expert to ARD teams for event registration systems and other tools, procedures, and protocols that enhance efficiencies and help establish event management and information standardization.
• Provides onsite registration and event support as needed.
• Evaluates policies and procedures and develops best practices to identify areas where changes will improve the quality, accuracy, and efficiency of the team and contributes to the success of ARD events.
• Seeks opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
• May mentor, manage, hire, train, and evaluate staff.
• Is responsible for tracking progress, conducting analysis, as well as preparing for and facilitating project meetings.
• Acts as a resource for a project team and provides analytical guidance. Interprets complex project issues and provides analytical guidance to a project team.
• Performs other related work as needed.

Preferred Qualifications

Experience:

• A minimum of three years of technology database and software information management, or similar professional work experience.
• A minimum of one year of experience leading a project team or managing staff.
• Strong commitment to customer service, collaboration, and teamwork.

Technical Skills or Knowledge:

• Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including G Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, and the CRM.
• Microsoft Excel and relational database manipulation, design oversight, and report retrieval.
• Strong organizational, project management and detail-oriented skills.
• Tableau or other data visualization software experience.

Preferred Competencies

• Communicate effectively and with influence.
• Display emotional intelligence.
• Foster partnership and collaboration.
• Lead performance and flawless execution.
• Exhibit resilience and optimize resources.

Working Conditions

• This position has a hybrid work schedule which includes weekly in-office presence.
• Standard office environment.
• Travel to campus and/or non-campus locations for University business.
• Work evenings and weekends as needed.
• This position is located in Hyde Park at 5235 South Harper Court.

Application Documents

• Resume/CV (required)
• Cover Letter, addressed to Hiring Committee (preferred)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

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