Job Summary

Under general supervision, serves as student/parent counselor in the student

financial services department; assesses aid eligibility for applicants; explains

financing options, and policies and procedures.

Job Duties

• Advises and counsels students, parents, agencies, and University staff on all aspects of financial aid programs (federal, state, university, private): policies, procedures, practices, office services, and document completion; processes applications/documents related to aid programs; processes emergency loans.

• Conducts workshops on the financial aid process; assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures.

• Serves as liaison for office functions, programs, and services, internal and external to the University; attends high school nights and special events; manages incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groups.

• Reviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; coordinates enrollment management and development financial aid and scholarship activities with admission counselors.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of all aspects of scholarship/financial aid and billing programs, policies, procedures, and practices

• Knowledge of federal, state, university, and private assistance programs and payment options

• Interpersonal/human relations/communication/listening skills

• Organizational/planning skills

• Writing and editing skills

• Counseling and financial aid eligibility assessment skills

• Ability to adapt to work environment changes and relate to diverse populations

• Ability to assess situations, prioritize needs and tasks, and to assist, counsel, and act accordingly

• Ability to interpret oral and written instructions

• Ability to establish and maintain effective, team-oriented, working relationships

• Ability to operate a personal computer and various software programs

Minimum Qualifications
Bachelors degree required; supplemented with one (1) year of related work experience in a financial aid office, with experience in counseling and aid assessment.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae.  You can upload these items on the third page "My experience" of the application.

Compensation:

Salary Range Starting From: $44,000 + 

• Commensurate with experience

Remote/In-person Expectations

This position will require the individual to work primarily in the office, with the flexibility to work some remotely upon completion of the first 3 months of initial onsite training and familiarizing with department work and operations in compliance with the requirements of the SLU Remote Staff Flexible Work Policy.

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About Saint Louis University

Saint Louis University(SLU) is a private, co-educational Jesuit university located in St. Louis, Missouri, United States. Founded in 1818 by the Most Reverend Louis Guillaume Valentin Dubourg SLU is the oldest university west of the Mississippi River. The University has campuses in St. Louis, Mo. and Madrid, Spain. SLU values academic excellence, life-changing research, compassionate health care, and a strong commitment to faith and service. For nearly 200 years, the University has gone beyond teaching facts and figures, encouraging students to form ideas and identities. Today, SLU students are nearly 14,000 strong. The University has invested vast resources to advance academic programs and enhance the student experience. SLU also is a major research institution where premier researchers tackle local and global challenges. And the University's commitment to community service has earned it national acclaim and bolstered its status as a character-building college.

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