Position Title: Coordinator of Student Behavioral Health Services

Unit: http://MCCC

Reports To: Dean of Students 

Date: November 2024

Under general direction, the Coordinator of Behavioral Health Services is responsible for managing and coordinating behavioral health services. This includes providing clinical care and mental health education for college students and staff. The role also involves developing and coordinating behavioral health programs, providing direct clinical care, and offering mental health information and education. Additionally, the position includes coordinating assigned staff and performing related work as directed.

As outlined herein, the list of essential functions represents the diverse tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an important function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Manages Behavioral Health Services by providing clinical care and mental health education for students and staff (i.e. - coordinates the development, planning, and implementation of mental health services, policies, educational programs, wellness programs, and crisis prevention/control; identifies the mental health needs of students, faculty, and staff; ensures that programs are well organized and responsive to the emotional and psychological needs of the college community; ensures compliance of mental health programs and policies with applicable codes, laws, rules, regulations, standards, policies, and procedures; serves as a campus mental health advocate and consultant on mental health-related matters; develops, updates, and integrates effective referral systems; develops proposals to college administration for mental health services; develops policies, procedures, and clinical protocols for behavioral health).
• Provides direct clinical services (i.e. - conducts intake assessments and mental health evaluations; develops treatment plans for individuals with mental health concerns; offers individual and group counseling services; manages crises and provides interventions for students in acute distress; includes follow-up care and coordinates mental health interventions for students returning from hospitalization or treatment; collaborates with other healthcare providers and off-campus referrals as necessary; maintains comprehensive and confidential clinical records; administers mental health screenings for conditions like depression, anxiety, and substance use; provides support for students with complex mental health needs in collaboration with academic and disabilities counselors).
• Collaborates with campus safety personnel in response to mental health crises or emergencies (i.e., evaluates reported mental health incidents, prepares incident reports, develops and recommends mental health crisis protocols for health and safety purposes).
• Maintains inventory and manages resources for clinical services (i.e., orders and maintains supplies for mental health screenings, educational materials, and clinical tools necessary for behavioral health services).
• Provides education and information relating to mental health services (i.e., develops and implements campus-wide mental health education and awareness programs; promotes mental health through workshops and mental health fairs; counsels individuals and groups on mental health issues; coordinates campus speakers, conferences, and outreach programs related to mental health; prepares educational materials on mental health topics, such as stress management, resilience, and coping strategies).
• Performs administrative tasks associated with department activities (i.e., assists with budget development and compliance for behavioral health services; compiles and analyzes data related to mental health utilization and outcomes; submits reports to the Dean of Students; prepares and maintains confidential mental health records; reviews forms and documentation related to mental health services; operates computer software for record-keeping, case management, and scheduling).
• Interacts with various agencies/individuals (i.e., attends meetings and serves on committees; collaborates with external mental health providers and local resources; maintains liaison with community mental health and social services agencies; works with student organizations on mental health-related issues; coordinates insurance and referral processes with students and external agencies; communicates with faculty, staff, and students to ensure seamless care and coordination).
• Coordinates assigned staff (i.e., provides training and supervision to staff providing mental health support services; plans and reviews work assignments; conducts staff meetings and case reviews; interviews and recommends the hiring of new staff; evaluates staff performance and recommends actions related to promotions, discipline, or salary adjustments).
• Maintains professional knowledge in applicable areas (i.e., stays current on trends in mental health services and regulations; attends workshops and training; participates in professional organizations).
• Minimum master's degree in counseling, Clinical Psychology, Social Work, or a related field, with at least five (5) years of experience and training, including clinical counseling, mental health crisis intervention, and mental health program administration. Must possess and maintain a valid state license for independent clinical practice (LCSW, LMHC, LICSW, etc.).
• Demonstrated leadership, clinical expertise, and the ability to manage crisis interventions.
• Strong understanding of the ethical and legal aspects of campus therapy.
• Experience working with BIPOC, LGBTQ+ communities, and students facing complex mental health issues.
• Expertise in trauma-informed, culturally responsive, and evidence-based practices.
• Excellent communication, collaboration, and interpersonal skills.

Compensation: (Commensurate with experience, qualifications and the MCCC Professional Staff Salary Grid)

• Employees of Roxbury Community College are considered employees of the Commonwealth of Massachusetts and receive benefits that include: 
• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) 
• Reasonable Dental and Vision Plans 
• Flexible Medical Spending Account and Dependent Care Assistance Account  
• Low cost basic and optional life insurance  
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). 
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time  
• Tuition Benefit for employees and dependents at state colleges and universities  
• Short-Term Disability and Extended Illness program participation options  
• Professional Development and Continuing Education opportunities 
• Qualified Employer for Public Service Student Loan Forgiveness Program 
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers 
• Access to the Commonwealth's Mass4You, employee assistance program 
• Free employee parking on the Roxbury Campus
• Public Transportation is available to the College via the MBTA Orange Line Roxbury Crossing Station & connecting bus stops, an eight-minute walk to the campus.  

Location: Roxbury campus

Unit Status: MCCC Professional Staff

Hours: 37.5 hours per week. 

Expected Start Date: November 2024

About Roxbury Community College

Roxbury Community College is an urban, public, 2-year College serving a diverse community including people of color, recent immigrants and nontraditional populations. The College mission is to facilitate student success in achieving educational goals through the delivery of high quality transfer and career programs. RCC strives to honor traditional commitments, and to be responsive to new challenges and insights through workforce training, ESOL and community education.

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