The Assistant Director for Financial Support (FS) reports to the Director of Student Support and Advocacy (SSA) and serves as a member of the departmentâ™s leadership team. The Assistant Director of FS shares in the comprehensive development, implementation, and evaluation of departmental priorities and daily office functions that meet the mission of Student Success and The New School. The Assistant Director serves as a scholarships advisor and provides direct support to students navigating critical financial situations that impact their academic success. This position's primary responsibilities are focused on supporting student financial wellness, overseeing the universityâ™s emergency fund, working collaboratively with schools in the advice of scholarships and facilitating workshops on financial literacy. Additionally, the Assistant Director assists in supporting case management efforts of the department and serves on the university-wide behavioral intervention team (CARE Team). Additionally, the Assistant Director serves on-call for off-campus student emergencies for a campus population of 10,000 students. 

The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment. 

RESPONSIBILITIES

• Serves as a member of the Student Support and Advocacy leadership team and assists in the development, implementation, and assessment of the departmentâ™s mission and priorities.

• Supports the development, implementation, and evaluation of campus-wide resources that support students navigating critical situations impacting their academic and personal experience, including college transition issues, housing and food insecurity, financial wellness, identity development, discrimination, mental health, and sexual violence and harassment.

• Implements, coordinates, directs and maintains scholarship directory. 

• Works collaboratively with campus partners to administer the New School Emergency Assistance Program and accompanying initiatives.

• Serves as a case-manager and supports, advises, and advocates for students in distress, while utilizing university and community resources to meet needs. 

• Provide individual scholarship advising and financial support to students.

• Lead financial wellness and scholarship initiatives and outreach to eligible students. 

• Assists in the organizing and coordination of university-wide training for faculty, staff, and student leaders on financial wellness, financial literacy and student support services.

• Serves on the universityâ™s behavioral threat assessment team (CARE Team). 

• Serve in an on-call capacity to manage after-hours and weekend emergencies as needed.

• Participates in university-wide events, including residence hall openings, Orientation, Welcome Week, Family Weekend, and Commencement. 

• Serves as a referral resource for faculty, staff, students, and parents.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelorâ™s degree and 2- 4 years of work experience related to the position.

• Strong administrative, customer service, and interpersonal skills.

• Broad knowledge of financial aid, loans and scholarship programs

• Demonstrated intercultural competence, and a continuing commitment to advance equity, inclusion, and social justice practices in support of a diverse community.

• Impeccable integrity and ability to handle complex, sensitive, and confidential issues.

• Keen understanding of issues facing college students and their parents.

• Ability to manage multiple collaborative projects and systems in a fast-paced environment.

• Excellent interpersonal, oral, and written communication skills.

PREFERRED QUALIFICATIONS

• Masterâ™s degree in higher education, social work, mental health, or related fields is strongly preferred.

• Applied understanding of student development theory, including the impact of advocacy and engagement initiatives on academic success and retention. 

• Previous experience with student crisis response and/or service in an on-call capacity.

• An understanding of emerging issues in higher education, particularly in student services.

• Ability to navigate Banner, Starfish, Pave Suites, and other higher education software technology.

WORK MODE

• Hybrid/Split - Employees hired for this position have regularly scheduled, consistent percentage of time on campus (ex 1-4x/week) and also work some of the time remotely. #LI-HYBRID

SALARY RANGE

• $67,000 - $69,000

About The New School

The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.

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