The Academic Systems & Data Analyst I provides technical, functional, and analytical support for complex systems and compliance functions. This position supports the uAchieve degree audit system, including ongoing maintenance, encoding new degree audits, performing audit updates, resolving student and advisor questions, and providing uAchieve system access to end users. The position also performs several compliance functions within the Office of the Registrar including: Grade/collection processes (University policy 2030.1.2) and student degree and graduation data submissions to the NSLDS via the National Student Clearinghouse. Additionally, the position works to refine business processes with an emphasis on integrating technology to streamline processes and reduce manual entry, coordinates with other offices to ensure data integrity, document procedures, and support the efficient use of University resources.
Bachelor's degree and 2 years of (FT) related work experience.
Applicant must demonstrate knowledge of systems integration, data gathering methodologies, auditing, and data analysis, demonstrate strong process improvement/documentation skills, and communicate effectively, both orally and in writing, with faculty, staff, and students.
Critical thinker with keen attention to detail.
Ability to interpret and apply applicable policies, regulations, rules, and use independent judgment to make decisions.
Applicant must be proficient in the use of current reporting tools, word processing and spreadsheet applications, and relational database applications and concepts.
Maintain confidentiality of private information and have a self-motivated and team-oriented work ethic.
Must be willing to grow and develop technical skills required to support this type of technical environment.
Hands-on experience with Ellucian Banner Student Module or similar student information system.
Prior experience using Oracle PL/SQL query language or similar database query tool.
Expertise in performing data analysis using Microsoft Excel.
Experience in Higher Education environment.
Essential Functions and percent of time::
40% Supports the uAchieve degree audit system. Encodes, maintains, and updates audits, requirements, and conversion articulation and repeat tables as required by changes to programs, courses, general education, degrees, and transfer articulation to keep the system current. Also, encodes and maintains audits serving special university needs, e.g., NCAA eligibility, academic honors, etc. Tests all changes and updates to ensure the accuracy of the encoding. Troubleshoots, researches, and resolves issues from campus users (staff, faculty, and students) related to uAchieve. Maintains user access, security roles, users groups for multiple academic systems.
25% Conducts end of term grading processes and communications. Provides functional assistance and technical expertise to Faculty and Departments throughout the grading process. Collaborates with Faculty and academic units to resolve ambiguous data and exceptions to policies. Uses independent and professional judgment to critically analyze issues and resolve inquiries regarding grading, academic policies, and precedents. Assures continuous quality management of data. Filters and scrubs data by scrutinizing reports and performance indicators to locate and correct code problems. Manages system grade roll process including applying appropriate administrative grades following established policies and procedures. Monitors performance of daily processing during open grading period.
20% Compliance Reporting: Assists in NSC degree reporting and corrections with NSLDS and/or Financial Aid. Reconciles output records; performs technical administrative functions including auditing/correcting student records and troubleshooting issues as they arise. Assists in the certification of academic eligibility of University athletes for NCAA competition. Assists in the evaluation of student curriculum and degree requirements.
15% Provides systems support for Banner SIS, TES transfer evaluation system, uAchieve degree audit, student planner, grade change workflow, document management systems, etc. Assists in the development of processes and procedures to improve services and ensure security and accuracy. Supports online graduation application processes. Coordinates communications to students regarding procedures and timelines as related to graduation processes. Develops and implements strategy and timelines for task operations, implementations, and process improvements. Maintains data integrity of university student data in multiple systems for daily operations, strategic analyses, and state reporting and compliance. Maximizes software functionality for efficiency and data integrity. Assists with the implementation of upgrades to the SIS and other related systems, which includes performing testing, data conversion, migration and cleanup. Participates in the analysis and identification of current and future information needs, leveraging technology and best practices. Other duties as assigned.
Office Hours are 8:30 – 5:00, Monday through Friday. Available to work outside of standard business hours, as needed during busy times or for special events. Registrar's Office staff are expected to participate in Commencement Ceremonies twice a year and occasional recruitment events. Flexible work hours and/or hybrid work options (with a minimum of 60% (3 days a week) on campus) are negotiable after the training period is completed.
To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.
Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.
Wright State University serves nearly 18,000 students and offers more than 230 undergraduate, graduate, doctoral, and professional degree programs through eight colleges and three schools. Located in the city of Fairborn in Greene County, Ohio, Wright State is conveniently situated adjacent to Wright-Patterson Air Force Base and is less than 10 miles from downtown Dayton. One of our eight colleges, Wright State University–Lake Campus, is a university-operated regional campus on the shores of Grand Lake St. Marys in Celina, Ohio. The Wright State alumni community is more than 109,000 strong. For more information please visit www.wright.edu.