Academic Advising Director (HEO) - Academic Standards and Evaluations
Lehman College (CUNY)
Location: Bronx, NY, 10460, USA
Internal Number: 27427
Academic Advising Director (HEO) - Academic Standards and Evaluations
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The Office of Academic Standards and Evaluation serves as a resource for administrative staff,
professional and faculty advisors in an effort to clarify and disseminate academic policies and
procedures as well as to improve institutional effectiveness and promote student success. It is
the approver of all academic changes with regard to undergraduate students??? records such as
grade changes, course substitutions, waivers, and credit by examination, among others. The
Office of Academic Standards also houses the Committee on Admission and Standing, which
hears appeals and adjudicates decisions. These include readmission and dismissal appeals,
CUNY F Policy variance substitutions, refund of tuition, withdrawal after the deadline, medical
withdrawals, TAP waivers, and SAP (federal financial aid) appeals, among others.
??? Develops policies and procedures to ensure successful implementation of all activities in
the Office of Academic Standards and Evaluation.
??? Ensures faculty and student compliance with the regulations of the New York State
Department of Education, the University, and the College.
??? Ensures consistent review and implementation of all academic standards policies
outlined by the University and the College.
??? Provides guidance to students on academic issues and matters relating to undergraduate
appeals as well as questions about admission; curriculum and graduation requirements;
academic policies; articulation; satisfactory academic progress; grading policies; and
academic standards, including those for retention and probation.
??? Consults with faculty and executive staff on academic policies defined by governance
bodies at the City University of New York and Lehman College.
??? Supports the professional development of faculty and staff as it relates to academic
??? Serves as business process owner of electronic grade changes and electronic records
modifications. Engages in analysis of changes and modifications to make policy
??? Engages in ongoing review of policy to ensure policies support students??? timely degree
??? Works with students failing to make satisfactory academic progress to connect students
to a variety of campus support resources and services that can aid them in maintaining
good academic standing.
??? Serves as liaison to various campus stakeholders (Registrar, Bursar, Student Affairs,
Financial Aid, schools and academic departments) on matters relating to academic
??? Serves in an advisory capacity to the Senate Committee on Admissions,
Evaluations, and Academic Standards.
Bachelor's degree and eight years' related experience required.
??? Ability to interpret and apply complex policy and procedures fairly and consistently.
??? Ability to help others across the College understand and administer policies or
??? Experience designing and conducting training to introduce and reinforce the
administration of policies and procedures to new faculty, advisors, and other members
of the College community
??? Experience reviewing policies and understanding governance process necessary to
propose and institutionalize policy changes
??? Ability to use student management systems to research case histories and adjudicate
??? Excellent verbal and written communication skills
??? Strong analytical and critical thinking skills
??? Experience in academic integrity, or a related area of higher education preferred
??? Knowledge of higher education operations and governance
??? Bachelor???s degree plus eight years of experience in policy or program administration
??? Master???s degree or Ph.D. in higher education, public policy/public administration, law or
a field relevant to policy and administration strongly preferred
CUNY TITLE OVERVIEW
Directs development and operations of academic counseling services.
Designs, implements and monitors a comprehensive academic advisement model and protocol
Oversees outcomes assessment and creates strategic plan to further enhance academic advisement services
Manages an academic advisement center to ensure consistent and reliable information is provided to students
Cultivates and maintains strategic partnerships; serves as primary liaison to faculty and administrators regarding academic counseling services; and works with academic departments to develop faculty advisement components
Administers all compliance and data integrity activities of academic counseling in accordance with University standards
Advises College administration on policy interpretation and execution regarding University academic counseling standards and best practices
Develops and manages unit budget
Manages professional and clerical staff
Performs related duties as assigned.
Job Title Name: Academic Advising Director
Higher Education Officer
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. $119,995 -$141,858
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).
December 12, 2023
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
The Lehman College campus is located in Bronx, New York and is a Senior College within the City University of New York (CUNY) system. Lehman is the only senior college of The City University of New York (CUNY) located in the Bronx and is recognized as a Hispanic Serving Institution (HSI). Lehman serves a diverse population of more than 14,000 undergraduate and graduate students. The College serves mainly undergraduate students preparing them for employment, the professions and further study. Service to the college, university and community is part of the mission as is a clear commitment to student engagement including advisement. Opportunities are available for faculty development and travel awards. Lehman College and CUNY funding is available through competitive grants for scholarship and professional development support.