Program Coordinator for Communications & Training - College Prep Program
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR77982
The College Prep Program is integral to Washington Universityâ™s college readiness and college pipeline programs with the Admissions and Financial Aid unit. The Program Coordinator for Communications and Training (C&T) coordinates various routine and complex administrative and programmatic support functions for Washington Universityâ™s College Prep Program.
The Program Coordinator for C&T hires, trains, and supervises student staff critical to supporting the College Prep Program. In addition, the position is responsible for taking the lead on all communications related to recruiting, retaining and supporting CPP participants and student staff. The Program Coordinator for C&T will also lead reporting efforts and tracking systems for assessment and donor relations.
The Program Coordinator for Communications and Training builds relationships with internal and external partners to promote CPP student staff opportunities. Reporting to the Director of the College Prep Program, the Program Coordinator for C&T will work collaboratively with CPP full-time staff, Graduate Fellows, and Program Assistants to meet the needs of the students served.
Primary Duties & Responsibilities
Coordinate the hiring, training, and supervising of Graduate Fellows and Program Assistants.Â This includes onboarding, as well as ongoing training to ensure student staff are well prepared and equipped to support College Prep participants. Student staff must be able to appropriately, handle confidential information, and work independently to staff the summer academy and academic year programming.Â
In partnership with the Director, facilitate Graduate Fellow Team Meetings, Program Assistant Orientation, and additional staff meetings during the summer academy and academic year programming.Â
Facilitate and manage the onboarding, fingerprinting, module trainings, and payroll procedures for College Prep Program hires; and oversee the College Prep Program's compliance with Universityâ™s Youth Protection Policy.
In conjunction with the Director and Program Coordinator for Recruitment and Event Management, develop âœThe Seriesâ curricula necessary for Graduate Fellows to teach CPP during summer academy and academic year programming.
Manage tasks associated with advertising, interviewing, and hiring, including but not limited to, working with the Washington University Shared Business Services Hub and the Office of Human Resources.
Lead the development of communications for all work in the CPP. This includes recruitment communications to prospective students, guardians, and school counselors and process enrollment and re-enrollment packets.
Manage and assist in the development of the CPPâ™s printed and electronic materials including but not limited to brochures, reports, newsletters, and manuals. Manage and assist in providing content for the website.Â
Oversee the communications related to advertising and hiring new CPP staff.
Lead the assessment and annual reporting of the program including tracking the college going rates and retention of CPP alumni.
In partnership with the Director, this position will also develop and manage a tracking system and communications to donors.
Support on-going advising of CPP alumni scholars and families as needed. Serve as on-campus advisor for CPP scholars who attend Washington University. Meet with individual students once a semester and be available to assist students who may encounter challenges between meetings. Keep records of meeting outcomes and, share relevant information with the Director.
In conjunction with the Director and Program Coordinator for Recruitment and Events Management, participate in the planning and staffing of graduation and the academic and summer program, as needed.
Serve as a positive and innovative member of the CPP team communicating ideas and challenges to the team.Â
Perform other duties as assigned by supervisor.
Experience with basic office accounting and human resource systems.
Experience working with high school students and families.
Excellent written and oral communication skills.
Demonstrated intercultural competence and commitment to working with diverse populations.
Demonstrated competency with office computing tools; including, but not limited to Word, Excel, mail merging and/or data tracking systems.
Excellent customer service skills; ability to maintain effective working relationships and address the potential and current needs of students.
Ability to work with sensitive information and maintain confidentiality.
Must demonstrate attention to detail and accuracy, time management skills, and follow-through.Â
Ability to organize, manage multiple tasks, and meet deadlines in a fast-paced environment.
Effective problem-solving skills, must demonstrate excellent judgement and sound decision making.
Ability to work effectively independently and collaboratively within a team.Â
Ability to occasionally work outside of standard university work hours.
Bachelor's degree with three years of related experience or equivalent education and experience.
$48,700.00 - $80,500.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
If you are unable to use our online application system and would like an accommodation, please emailÂ CandidateQuestions@wustl.eduÂ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.