Job no: 532551 Work type: Staff Location: Monterey Bay Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt
Anticipated Hiring Salary Range: $5,025 to $5,454* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.
Priority Screening Date: October 15, 2023 Recruitment Status: Open Until Filled
California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.
With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.
The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.
As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.
Under the general direction of the Associate Dean for the College of Extended Education and International Programs, the Education Abroad Advisor performs complex professional student services work to recruit, advise, support and enhance the experience for outgoing education abroad students. The Education Abroad Advisor coordinates all Education Abroad activities, which include but are not limited to: International Exchange, National Student Exchange, and Faculty-Led. The Education Abroad Advisor is responsible for the promotion and growth of high quality, high-impact education abroad experiences for all CSUMB students. The Advisor maintains up-to-date knowledge of current global events and occurrences.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Recruitment and Advising: The Education Abroad Advisor conducts outreach across campus to promote awareness of, and participation in a full array of Education Abroad and National Student Exchange Programs with organizations such as College Support Programs and other on campus organizations; organizing Education Abroad fairs, leading large-group information sessions, classroom presentations and scholarship info sessions.
Advises individual or group advising for students on the full array of Education Abroad and National Student Exchange options for semester, academic year, winter or summer programs. The advisor maintains knowledge of comparative systems of international education, international credit transfer, and factors critical to student success and well-being while abroad, such as cultural adjustment. Advises students on program and course selection utilizing an in-depth knowledge of CSUMB's curriculum, degree requirements and academic policies to ensure accurate and proactive advising for students; advises students on academics/personal goals, health & safety issues and inter-cultural competency. Promotes study abroad scholarship opportunities and applications to including the following opportunities: Gilman, Boren, Freeman Asia, etc.
The advisor independently; evaluate criteria for student participation in study abroad programs, and works with the Education Abroad Analyst to coordinates nominations, application and approval for programs. Processes academic approval forms, ensures compliance with requirements and policies, and maintains accurate and up-to-date student records through the use of AirTable, Horizons and OASIS. Works with Risk Management on CSU foreign travel insurance for all students, collaborates with campus partners to coordinate efforts for study abroad success. Conducts pre-departure orientations, visa workshops, and specialized sessions based on general student travel.
Monitoring Students while Abroad or on National Student Exchange: The Education Abroad Advisor ensures students maintain enrollment status at CSUMB, and at the partner institution in order to maintain Financial Aid eligibility. Works closely with campus partners to problem solve academic issues that may arise and in support of a successful student experiences. Maintain advising interactions with students while abroad via e-mail, and zoom to ensure successful program participation, for cultural learning and experiencing of culture shock. Updates and maintains program and student data in AirTable and OASIS, run reports and queries, as needed to assist in student monitoring. Ensures students are able to use CSU foreign travel insurance and in coordination with the CSU foreign travel insurance program, confirms the safety of students in case of overseas incident.
Re-entry Programming: Documents and ensures students receive official transcripts from partner institutions upon completion of program, and that transfer credit is posted correctly. Assists and provides support to students with re-entry services related to; housing, course registrations, and student life services/events. Advise students on reverse culture shock and issues that may arise after return to the U.S. Coordinates the collection and analysis of study abroad data to generates reports. Surveys students to gathers data on the student experiences at partner universities. Organize promotional, recruitment materials and events for student ambassadors and the Buddy Program, recruits and supervise student assistants.
Performs other job-related duties and special projects as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the disability services in higher education; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of CSUMB. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
SPECIALIZED SKILLS REQUIRED:
Must possess excellent customer service, critical thinking skills, written and communication skills. Thorough knowledge of office systems and the ability to use a broad range of technology, systems and packages. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.
Experience in study abroad promotion and coordination with experience in articulation of student credits from overseas. Knowledge of CSUMB graduation requirements and Title V and CSU degree requirements. Fluency in a foreign language. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; CASHNet; Hyperion or similar report generation software; Microsoft Office Professional Suite, and Google mail and calendaring programs.
SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment..
This position is required to comply with confidentiality requirements outlined in the Department of Education's Family. Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
This position has been designated as a sensitive position with responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access, to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards; control over campus business processes, either through functional roles or system security access; responsible for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death.
This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.
Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
Occasional evenings and/or weekend work may be required.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations.
The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.
For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or email@example.com. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.
CSUMB is a smoke and tobacco-free campus.
EQUAL OPPORTUNITY EMPLOYER:
CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
California State University Monterey Bay (CSUMB), is a comprehensive public university committed to serving the diverse people of California, especially the working class, historically under-served, and low income populations. The university values an educational environment of cultural and linguistic diversity and gender equity; ethical reflection and practice; effective and experimental use of technologies as resources to people and catalysts for learning; and the integration of cross-disciplinary models enabling students, faculty and staff to engage in innovative instruction and coordinated service learning. The curriculum is organized around student learning outcomes. It is global in perspective, and of sufficient breadth and depth to meet local, regional, and statewide needs, specifically those of both isolated rural communities and inner-city populations. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community service. The campus is located on Monterey Bay, 100 miles south of San Francisco.