The Gould School Office of Undergraduate Law is seeking a self-motivated professional to join our collaborative team as a Student Services Advisor.  This candidate will advance and promote our mission of introducing students to the concepts of law early in their undergraduate studies.

Our ideal candidate is team driven and will work closely with other members of our staff to help coordinate recruitment and outreach operations, oversee departmental day-to-day activities, coordinate classroom scheduling needs within and outside of Gould, engage with campus partners, administrative and other relevant units at the university, and support a foundation for strategic growth. The successful candidate will also demonstrate skills and interest in academic advisement, recruitment and outreach, strong interpersonal and communication skills with a genuine interest in working with students, staff, and faculty involved with undergraduate courses and programs.

ATTENTION:  Applicants must upload a cover letter and a resume to be considered for this position. This position is full time, benefits eligible, and fixed term. This position is set to end on June 1, 2024.

Preferred Qualifications:

• Preferred Education: Master's degree in related field

• Preferred Experience: 2 years in a similar or related role

• Preferred Field of Expertise: Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information system

The Student Services Advisor is responsible for student advisement and the day-to-day administrative functions of the Gould Undergraduate Programs Office. Duties include but are not limited to:

• Develop expertise and understanding of the university’s student services, degree requirements and academic policies to ensure accurate and proactive exploratory advising.

• Maintain a caring, helpful, compassionate, and professional approach to advising students.

• Coordinate outreach and recruitment services to a diverse group of prospective students.

• Respond to inquiries and requests regarding student related services.

• Coordinate program services with other offices and colleagues on campus. Serve as a resource for information-exchange on student and program services, student affairs, and advisement.

• Provide individual and group advising and administrative support to undergraduate law students.

• Make formal presentations to small or large groups of prospective and current USC students, as required. Assist with planning and coordinating student programs, program services and special events.

• Attend recruiting events on and off campus during weekdays and occasional weekends.

• Research and gather information for program purposes which may include: enrollment data graduation data, student assessments, and other data gathering projects as assigned.

• Coordinate program services and/or activities, meetings and events. Represent the law school at meetings and events.

• Arrange with vendors for various services. Ensure satisfactory follow through on assigned areas of responsibility.

• Assist with undergraduate registrar and student affairs related tasks – including scheduling, registration, exam administration, student accommodations and academic integrity matters.

• Coordinate communication materials promoting programs and activities, e.g., newsletters, bulletins, fact sheets, brochures and our website.

• Adhere to the highest standard of ethics and best practices of academic advising.

• Depending on law school business needs, will assist minimally with exam administration and/or proctoring each semester, and commencement each year.

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Our ideal candidate is/has:

• Familiarity with university’s Student Information System (SIS) and undergraduate advising systems.

• Experience with undergraduate student advising.

• Familiarity with undergraduate policies related to advising, student affairs and academic services.

• Experience with office administration in a university/higher education setting.

• Ability to manage multiple projects concurrently.

• Excellent written and oral communication.

• Highly organized with attention to detail.

• Proficiency with Google Docs, Microsoft Office, Constant Contact, Canva.

• Proficient skills in cross-function communication and conflict resolution.

• Highly efficient, able to succeed in a deadline-driven environment.

• Extremely reliable, thorough, resourceful, and proactive.

ATTENTION:  Applicants must upload a cover letter and a resume to be considered for this position. This position is full time, benefits eligible, and fixed term. This position is set to end on June 1, 2024.

The hourly rate range for this position is $28.87 - $32.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Learn more about our benefits and perks here: https://employees.usc.edu/benefits-perks/

Equity, diversity, inclusion, opportunity and access are of central importance to the Gould School of Law (Gould).  Gould holds a unique position in society, and within the university, as every aspect of these principles are influenced by and can be protected through legal rules and institutions.  At Gould, we are proudly committed to maintaining a community in which each person respects the rights of others to live, work, and learn in peace and dignity, to be proud of who and what they are, and to have equal opportunity to realize their full potential as individuals and members of society.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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