Position Accountabilities and Essential Functions:

• Proactively communicate available services and resources to job seekers
• Tailor service delivery to individual job seekers' needs
• Assist job seekers with the creating accounts and posting of their resume on the State of Michigan's (SOM) designated labor exchange system
• Provide direction to job seekers in the completion of a job search
• Understand the scope of all Michigan Works! and partner agency programs to effectively assist job seekers in utilizing services
• Maintain compliance with unemployment registrations/regulations
• Refer employer inquiries to the appropriate BST
• Comply with all sections of the Employment Services Manual, regulations and updates
• Make appropriate referrals to TAA, SNAP, WIOA, Veteran Services, and appropriate SOM and local partner agencies
• Market accelerated training program opportunities, participate in recruitment activities and identify potential candidates for referral to the training programs
• Enter program referral data customers as per annual goals.
• Seek customer service responses through job seeker surveys
• Maintain accurate statistical reports (as established by the MWA)
• Provide support to Business Service Team with employer hiring and informational events and individual interviewing
• Meet MWA-Established Goals
• Administer RESEA program in compliance with TIA policy and Unemployment Insurance Agency requirements.
• Coordinate with ES Manager for services such as interpreters/translators and for the provision of services related to H-2A anH-2B
• Participate in agency events as needed
• Maintain up to date knowledge on the ES complaint system and assist job seekers with resources and follow up. Submit related reports as required
• Implement and/or support special programs/initiatives

Required Qualifications:

• Associate's Degree
• Evidence of intermediate skill level in Microsoft Word, Excel and Outlook.

Additional Experiences Considered:

• Bachelor's Degree
• One or more years' experience working with job seekers

Special Instructions to Applicants:

Application Deadline:

Status:

Open Until Filled: Yes

About Delta College

Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!

Connections working at Delta College