Job Posting Title: Admissions And Financial Aid Counselor
POSITION TITLE: ADMISSIONS & FINANCIAL AID COUNSELOR
SALARY RANGE: $22.00 TO $25.00 PER HOUR
PRIMARY PURPOSE/GENERAL DESCRIPTION: The Admissions and Financial Aid Counselor will provide assistance to prospective and current students and families on institutional, private, and federal financial aid. The counselor will coordinate a federal aid program and will have a strong understanding of federal and state regulations and ensure that the office is in compliance with all applicable regulations and demonstrate a strong student-centered philosophy. They will also have a strong understanding of University policy and procedures as they relate to the Financial Aid Office and essential job functions. The Admissions and Financial Aid Counselor will work closely with students, staff, administrators, and faculty across the campus and act as a liaison for the Enrollment Services division. Support the work of recruitment and admissions staff, as well as school personnel, in serving prospective students during critical times during the admissions cycle. Admissions support may include participation in outreach campaigns (primarily via phone) to prospective students across the admissions funnel to support conversion, yield, new student enrollment, and event attendance in collaboration with recruiters. Assist with admission application processing and other project work during high volume periods. This position reports to the Director of Financial Aid.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Federal Work Study Coordinator (35%) 1.Coordinate the Federal Work-Study Program 2.Process student timesheets 3.Process hiring paperwork 4.Responsible for the advertisement of all FWS job openings on- and off-campus 5.Monitor and reconcile FWS account and payroll data bi-weekly 6.Forecast FWS budget to ensure budget limits are met 7.Ensure work-study information and forms are updated 8.Ensure FWS policies and procedures are adhered to by employers 9.Invoice and reconcile off-campus work employers 10.Monitor and track students working on campus, as tutors, or community service jobs 11.Develop and conduct training sessions for FWS supervisors Institutional Aid / Fellowship Processing (25%) 1.Process and award new and continuing student fellowship awards 2.Revise and adjust fellowships in accordance with financial aid procedures 3.Assist academic departments and admissions representatives on restricted aid (RA)entries and multiple award situations as needed 4.Consult the Director of Financial Aid on discrepancies or errors discovered 5.Review appropriate PeopleSoft reports to ensure all aid is posted to student accounts
Enrollment Services Liaison (15%) 1. Represent the Office of Financial Aid at all Enrollment Services Team meetings and report back to the department as needed 2. Provide Enrollment Services training as needed wherever applicable 3. Serve as a point of contact for questions from ES team 4. Conduct outreach and assist with projects during critical times of the admissions cycle 5. Collaborate with Admissions and Student Engagement staff on Enrollment Services committees Customer Service (20%) 1. Using discretion and independent judgment, counsel students and parents regarding the admissions and financial aid application processes, student employment, and financial aid eligibility. 2. Answer questions about any federal or institutional program in a student's financial aid package, in person or by email with students and staff 3. Respond to telephone calls, email messages from students, external agencies, faculty and staff 4. Ability to handle large volumes of work and accurately track numerous details 5. Ability to work with high level of accuracy in a fast-paced environment with numerous interruptions 6. Review relevant professional publications, and take action as appropriate to remain informed of legislative and other changes affecting financial aid programs and administration 7. Create and administer oral presentations at student orientations as needed 8. Represent the Admissions and/or Financial Aid office(s) at on campus events Other duties assigned by supervisor (5%)
NON-ESSENTIAL FUNCTIONS: REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
Must have excellent technical skills to work with PeopleSoft (Student Information System) and MS Excel spreadsheets
Must have excellent organizational and multi-tasking skills
Must have excellent oral and written communication skills
Must have excellent interpersonal and customer service skills and the ability to work effectively with diverse groups of people
Must be able to work effectively in a fast-paced environment
EDUCATION: Bachelor's degree or any combination of education and experience that provides the required knowledge, skills, and ability.
EXPERIENCE: A minimum of three years of financial aid, admissions, or related experience required.
LICENSES / CERTIFICATES: (If Applicable, i.e. driver's license)
OTHER PREFERENCES: Experience using PeopleSoft and proficiency with Microsoft Office.
UNIFORM REQUIREMENT: Professional business casual work attire.
OTHER: This position is on site with the flexibility to work remotely up to 2 days per week with supervisor approval.
HOURS: The regular hours for this position are 8:30 AM to 5:00 PM Monday through Friday. Hours may vary due to needs of the Financial Aid Office
CLASSIFICATION AND STATUS: Hourly
SUPERVISORY RESPONSIBILITY: Work-study students
REPORTS TO: Director of Financial Aid
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Never Occasionally Constantly
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Never Occasionally Constantly
Remaining in a stationary position, often standing or sitting for prolonged periods. Never Occasionally Constantly
Moving about to accomplish tasks or moving from one worksite to another. Never Occasionally Constantly
Adjusting or moving objects up to __ pounds in all directions. Never Occasionally Constantly
Communicating with others to exchange information. Never Occasionally Constantly
Repeating motions that may include the wrists, hands and/or fingers. Never Occasionally Constantly
Operating machinery and/or power tools. Never Occasionally Constantly
Operating motor vehicles or heavy equipment. Never Occasionally Constantly
Assessing the accuracy, neatness and thoroughness of the work assigned. Never Occasionally Constantly
Low temperatures. Never Occasionally Constantly
High temperatures. Never Occasionally Constantly
Outdoor elements such as precipitation and wind. Never Occasionally Constantly
Noisy environments. Never Occasionally Constantly
Hazardous conditions. Never Occasionally Constantly
Poor ventilation. Never Occasionally Constantly
Small and/or enclosed spaces. Never Occasionally Constantly
No adverse environmental conditions expected. Never Occasionally Constantly
Sedentary work that primarily involves sitting/standing. Never Occasionally Constantly
Light work that includes moving objects up to 20 pounds. Never Occasionally Constantly
Medium work that includes moving objects up to 50 pounds. Never Occasionally Constantly
Heavy work that includes moving objects up to 100 pounds or more. Never Occasionally Constantly
At Claremont Graduate University, the health and safety of our community is a top priority. Claremont Graduate University has adopted a policy of requiring all employees to show proof of being fully-vaccinated, based on applicable federal and state law. If offered the role, within two weeks of the hire date, the candidate will need to provide proof of vaccination, qualify for an appropriate exemption, or otherwise be in compliance with the current applicable federal, state and local laws to be exempt from being fully-vaccinated.
EEO Statement: Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, gender and/ or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, sex, age, sexual orientation, or physical disability or any other legally protected basis in its employment practice and in admission of students to educational programs and activities in accordance with the requirement of Title IX of the Education Amendments of 1972, Title I of the American Disabilities Act of 1990 and other applicable laws. CGU is committed to affirmative action in employment practices regarding ethnic minorities, the physically challenged, Vietnam-era veterans, and women. This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels. This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.
Successful completion of criminal background and DMV checks required for final candidate.
The Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and Claremont University Consortium, which provides shared institutional support services, is reminiscent of the Oxford-Cambridge model. The undergraduate colleges include Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College. The two graduate institutions include Claremont Graduate University and Keck Graduate Institute.