BENEFITS ANALYST 2 - CALCULATIONS (RASC) (HYBRID)

Location: OaklandFull Time
Job ID: 49208
Job Posting

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UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

The Retirement Administration Service Center (RASC) counsels members of the University as they transition into retirement and provides long-term pension and retirement health benefits support.

POSITION SUMMARY

The Calculations Benefits Analyst 2 works closely with their department to 1) fulfill divisional strategic objectives to move the organization forward; 2) meet and exceed performance standards; and 3) build a culture of high performance in delivering a positive service experience to internal and external clients at every touch point.

The Calculations Benefits Analyst 2 is a highly motivated, detailed-oriented, problem solving, results-driven individual who is experienced in delivering exemplary customer service in a fast-paced work environment.

The Calculations Benefits Analyst 2 is an individual contributor who supports their supervisor and manager in ensuring the efficient use of resources, the accurate reporting of data and the timely delivery of benefit services to all internal and external members, customers and key stakeholders. The Benefits Analyst 2 also supports the compilation of weekly, monthly or quarterly reports, scorecards and/or dashboards.

The Calculations Benefits Analyst 2 also supports leadership in ensuring that staff comply with federal and state guidelines and policies set forth by the University of California.

Day-to-Day Responsibilities

Effectively handles the administration and communication of retirement pension benefits programs to retirees, survivors, beneficiaries and contingent annuitants.

Coordinates daily benefits processing which may include manual pension benefit calculations, payroll adjustments, benefit terminations, member outreach, post retirement adjustments, benefit adjustments, change requests, pre-retirement special calculations, and assistance with retirement counseling.

Partners with UC PATH, and campus locations to resolve issues.

May work closely with outside or internal legal advisors to ensure compliance and mitigate risks.

Counsels employees on benefits-related issues and handles complex escalations/concerns/inquiries from retirees and survivors.

Operational Excellence

Supports leadership in building a culture of delivering exemplary service to all customers while focusing on operational excellence and process or workflow improvements.

Works closely with leadership to ensure that department goals and performance targets are met.

Always considers the customer's point-of-view and anticipates customers' needs when dealing with complex written and verbal inquiries from both internal and external clients.

Stays current on industry trends, departmental policies and procedures and applies accordingly.

Training and Development

Supports supervisor and manager in facilitating team development functions such as onboarding and mentoring new staff.

Participates in industry groups, network with peers, and attend trade shows and conferences to gain insights into competitors' benefits packages.

Customer Service Excellence

Serves as a 'change agent' who embraces organizational change and encourages colleagues to support pending or newly-implemented change initiatives.

Takes ownership and is accountable for the member experience, follows through with direct member communication.

May support supervisor and manager in developing back-up plans to ensure adequate staff coverage during peak periods, such as holidays.

Establishes and builds rapport/relationships with members and colleagues within and outside of RASC.

Key Relationships

RASC Leadership

RASC Analysts

Location stakeholders and partners

University of California faculty and staff, retirees and survivors

UC PATH

UCOP partners in Policy, Actuarial Services Group, and legal.

Qualifications / Technical Experience

Must have at least 1-2 years of experience in pension administration or benefits processing.

Knowledge of University of California Retirement Plan, regulations, and how it relates to University retiree benefits and policies.

Critical thinking skills to interpret polices and data as it relates to administration of pension benefits.

Proficient in calculating benefits, benefit adjustments, setting up benefit recoveries, and communicating to members.

Proficient in Microsoft Office Suite; able to quickly learn new software.

Able to prioritize multiple tasks and deliver reports, projects and results within tight timelines and fast turnarounds; able to proof and audit for accuracy.

Must have an innovative and positive self-directed attitude.

Willingness to take initiative and work independently with minimal supervision.

Exemplary verbal, written, change communication and presentation skills; able to work in a highly collaborative manner and formulate a clear point of view.

Able to work with strong personalities and different work styles while remaining calm, tactful, courteous and respectful under pressure.

Education

Must possess a Bachelor's in Business Administration, Finance, Data Analytics or equivalent work experience.

SALARY AND BENEFITS

Job Title
Benefits Analyst 2 - Calculations

Job Code
007720

Salary Grade
Grade 20

Payscale / Recommended Hiring Range:
$75,000.00 TO $84,000.00

Full Salary Range:
$61,600 - $107,600

Work arrangement and location: Hybrid work with 3 days on-site required. Located at UCOP's Oakland, CA offices. Not eligible for remote work arrangements.
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is March 24, 2023. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=49208&PostingSeq=1







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About University of California Office of the President

The UCPath Center is the transactional hub for human resources, payroll, benefits, general ledger, workforce administration and academic processes across the entire University of California system.Located in Riverside, California, the UCPath Center will serve more than 200,000 employees from each UC campus and medical center as well as vendors, location administrators, and policy makers from the University of California Office of the President.

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