Department Assistant

St. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

Department Assistant/Secretary

Center for Counseling and Consultation

Position Description:

This position is responsible for providing direct administrative support to the Director and a team of Counselors, serve as receptionist to both Counseling and Disabilities Services and work closely with students seeking assistance for counseling or disabilities services.

Responsibilities:

• Perform all secretarial functions, answer phones, take messages, schedule appointments, maintain files, type correspondence, order supplies, document meeting minutes, prepare for meetings and coordinate necessary logistics for larger events.
• Manage a high volume of calls in a professional, organized and confidential manner. Greet visitors in an appropriate and courteous manner that projects a positive image of the center. Work closely with student clientele to schedule and facilitate the type of services and follow up required. Make appointment decisions for counselor's schedules.
• Facilitate the entry of student data into confidential databases for each individual office (e.g., Titanium, Medicat, Banner, etc). .
• Protect the privacy and confidentiality of students and employees. Understand and comply with the protocols, policies and procedures of both Counseling and Disabilities Services.
• Respond sensitively to ADA accommodation requests. Prepare and coordinate correspondence for disabilities accommodation requests and final accommodations granted. Maintain related student files and medical documentation and necessary follow up to ensure compliance with NY State and Federal regulations.
• Establish and maintain a positive working rapport with all staff, work as a team member and demonstrate a positive, proactive approach to daily operations.
• Exhibit good organizational and time management skills to maintain efficient processing of paperwork, invoices, etc.
• Assist with the budget management by ensuring invoices are recorded and tracked. Maintain excel spreadsheet for budgets.
• Maintain visitor statistics ensuring all data elements are accurate. Provide routine reports to Director as necessary.
• Assist on special projects as required.
• Evening Hours required.

Qualifications:

• College Degree preferred; 2-4 years in an administrative Medical office environment required (i.e. Knowledge of medical and/or psychiatry terminology)
• Excellent communication and customer service skills; ability to multitask in a busy environment
• Expertise with Word, Excel, as well as working knowledge of Banner.

In compliance with NYC's Pay Transparency Act, the hire-on salary range for this position is $45,000 - $50,000. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John's University's physical locations at any time.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.


To apply, visit https://jobs.silkroad.com/StJohnsEdu/Careers/jobs/219226







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