General Academic Advisor (Student Services Professional II)

Job No: 524385
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)




Position Summary

Under general direction of the area supervisor and in partnership with Faculty Advancement and Student Success, the primary responsibilities of the General Academic Advisor position are: 1) create a supportive and caring advising environment, 2) evaluate students' records toward undergraduate degree requirements, 3) conduct proactive advising outreach to advise and counsel students on their individual academic success plan, and 4) review student files in SDSU Navigate (EAB) and degree evaluations to monitor progress.

The General Academic Advisor will apply a proactive, holistic approach to advising students in general education, major, minor, and graduation requirements; review and maintain working knowledge of designated major requirements; refer to appropriate student support services offices and student engagement offices for co-curricular opportunities; report on student advising appointments in SDSU Navigate (EAB) to ensure accurate student progress is maintained; provide guidance to students experiencing diverse successes and challenges and provide appropriate support and/or referrals within area and across Academic and Student Affairs-Campus Diversity divisions; review student records in SDSU Navigate; and utilize other appropriate campus advising tools to facilitate progress toward degree completion.

The General Academic Advisor will be a member of a diverse community of General Academic Advisers who will serve as role models for our diverse student community and who have a demonstrated commitment to the academic success of our students.

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end one year from the date of appointment, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The College of Arts and Letters (CAL) has 18 academic departments, nine interdisciplinary programs, 22 centers, the Social Science Research Laboratory, and one joint doctoral program. With nearly 500 permanent faculty and associated lecturers, the College is the largest of the seven colleges at San Diego State University and is responsible for 36% of the instruction at the University. The Office of the Assistant Dean for Students Affairs consists of one Assistant Dean, one SSP III, two SSP II, and one Administrative Support Coordinator I.

The Office of the Assistant Dean for Student Affairs/CAL Student Success Center offers a comprehensive range of services to students in the College of Arts and Letters. The office takes a student-centered approach in its efforts to help students, endeavoring to give each student as much individualized attention as possible. Since student issues often extend beyond the purview of this office, the staff maintain constant communication with all campus entities in order to provide students with the best possible assistance. The mission of this office is to enhance the student's college experience by providing assistance that will support the student's primary educational goal: attaining a degree.

For more information regarding the College of Arts and Letters, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• A Master's degree in student personnel, higher education/student affairs, counseling or related field is preferred.
• Experience advising a diverse group of students along the academic spectrum including, promising students, students in the middle or high achieving students.
• Experience utilizing SDSU Navigate advising (EAB) and other academic advising tools.
• Knowledge of a variety of academic disciplines in terms of course requirements and career paths.
• Two years of experience in interpreting and explaining academic policies governing public or private university admissions is preferred.
• Two years of experience working in a college or university's admissions, advising, evaluations, registrar or other student service-related office is preferred.
• Experience in fostering or has demonstrated commitment to underrepresented student success.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,610 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,610 - $6,556 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on 2/24/23. To receive full consideration, apply by 2/23/23. The position will remain open until filled.

CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu


Advertised: Feb 10, 2023 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/524385/general-academic-advisor-student-services-professional-ii







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