The primary purpose of the position is to serve as a general education advisor to prospective, new, and reentry adult and nontraditional students. The position responsibilities encompass the following areas: advise students in the Adult Student Admissions Program and all other adult and nontraditional students served by OASES; develop, direct, and administer academic and educational programs and services for adult and nontraditional students using strategic and efficient organizational skills; work with the Office of Enrollment Programs & Communications, University Communications, and University Advancement to develop marketing and communication materials for programs, activities, and services; and coordinate the 49er Finish Program. The professional will assist with the enrollment process to include information on academic policy, University services/resources, and educational support services. The professional works with University academic departments' administrative staff and faculty to determine completion options for 49er Finish students. The professional acts as a problem solver by following up on students' issues. The professional analyzes data and evaluates programs and services for adult student services. This professional will advise on general education requirements, academic policies, resources, and services to all adult and nontraditional students served by the OASES program. The professional advises prospective, new, and readmitted adult and nontraditional students; 49er Finish prospective students; and students in the Adult Student Admissions Program. The professional maintains updated records and files on advising activities and assists in developing communication pieces to market OASES programs and services. The advisor uses an organized, strategic, and efficient management and evaluation approach to positively impact students' educational experiences. The advisor will collect and analyze data, prepare reports on prospective and current students served by programs, and present data and information to constituencies, as needed. As the primary advisor and coordinator for the 49er Finish Program, the professional works with University officials to identify former students who qualify for the 49er Finish program and then collaborates with the Office of Enrollment Programs & Communications, University Communications, and University Advancement to initiate and implement recruitment, marketing, advising, and graduation plans for 49er Finish students. The professional works with faculty and staff in academic departments to identify degree completion options for 49er Finish students.
Minimum Experience / Education:
A master's degree from an accredited institution in adult or higher education, business, student personnel, liberal arts, or related field.
A minimum of two years of academic advising experience in higher education or an equivalent capacity of service.
Experience advising adult and nontraditional learners.
Experience working nontraditional office hours.
Office hours are 8am-5pm three days per week and 8am-6pm two days per week. The advisor will rotate hours with the advising staff for extended advising coverage. Work is required on several Saturdays annually for special events.
Evidence of exceptional human relationship skills and professional demeanor to establish immediate credibility and confidence.
Evidence of collaboration and flexibility.
Evidence of tact and diplomacy.
Evidence of being highly organized with attention to detail and ability to multi-task efficiently.
Evidence of outstanding verbal, written communication, and presentation skills.
Proficiency with various computer applications including Google Workspace, Microsoft, Banner, Connect, Word Press, Slate, and University approved academic advising systems, software, and web technology.
Evidence of outstanding skills in marketing and public relations.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.