SCHOOL OF PUBLIC HEALTH - BLOO (BL-SPHB-IUBLA)

Located on the flagship campus of the Indiana University system, SPH-B has more than 2500 enrolled undergraduate and 380 graduate students, 200 faculty, and 95 staff in five departments (Applied Health Science, Environmental and Occupational Health, Epidemiology and Biostatistics, Health & Wellness Design, and Kinesiology). We are in a period of profound growth, as we have hired more than 30 new tenure-track faculty in the last three years. Indiana University is a member of the prestigious Association of American Universities (AAU). The city of Bloomington offers the feel of a college town with the amenities of a large city. From off-Broadway plays and musicals and the LOTUS World Festival of Music to quick access to 250,000 acres of public recreation lands and a reasonable cost of living, Bloomington offers much to all. As SPH-B continues its rapid research expansion, there has not been a more exciting time to join the school.

In collaboration with the Interim Executive Assistant Dean for Academic Affairs and Enrollment, the Assistant Dean for Student Academic Affairs, and the Director of Academic Advising, this position assists the Director in the day-to-day supervision of professional advisors

Department-Specific Responsibilities

• Creates and maintains a training and onboarding program for academic advisors.
• Serves as the academic advisor for students pursuing a MPH degree, and acts as a generalist SPH advisor to fill gaps in coverage due to extenuating circumstances.
• Provides operational management and oversight to the team of academic advising staff.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates the performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.

General Responsibilities

• Establishes short-term operational objectives in alignment with long-term goals.
• Provides day-to-day operational management of staff and/or academic advising projects and programming.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes and monitors performance of staff; establishes work priorities, contributes to performance reviews, and informs corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for staff.
• Provides direct supervision and oversight of staff and/or advising activities; impacts, and is held accountable for, the performance of team and/or staff.
• Ensures and provides training to staff to improve academic advising operations; researches and identifies development opportunities for staff.
• Researches and stays up-to-date on new industry academic advising standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
• Manages escalated academic advising complaints and refers complaints to appropriate channels.

EDUCATION

Required

• Master's degree in higher education student affairs, counseling, or related field

WORK EXPERIENCE

Required

• 2 years in student affairs, teaching, academic advising, or related field

Preferred

• Experience in a student-focused, higher education environment is highly desired

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Academic Advising

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Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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