The Financial Aid Counselor provides excellent customer service and guidance to prospective, new incoming, and continuing students and their families throughout the financial aid application and award process; The Financial Aid Counselor determines aid eligibility and administers aid programs within the parameters of institutional, state, and federal requirements.
1. Advise in-person, by phone, email, and text students and families on all aspects of the financial aid process. a. Present information to individuals, small, or large groups
2. Help students and families understand the cost of college and develop a plan to pay for costs not covered by financial aid.
3. Administer and award various institutional, state, and/or federal aid programs/processes.
4. Maintain a thorough working knowledge of institutional, state, and federal regulations, policies, and procedures.
5. Determine student eligibility for various financial aid programs through evaluation of the application and other documentation materials.
6. Exercise professional judgment when reviewing appeals and special circumstances with guidance from or in collaboration with the Senior/Associate Director or AVP.
7. Maintain the highest ethics and integrity with regard to data confidentiality and privacy.
8. Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of diverse cultures or backgrounds.
9. Collect and prepare data for statistical reports and surveys.
10. Exercise great attention to detail in all aspects of aid program administration.
11. Collaborate with colleagues from across all units of the institution including, but not limited to: Registrar, Business, Admission, Marketing & Communication, Academic Affairs, Residence Life, Dining Services, Student Success, Advancement, Human Resources, and Global Education. Provide leadership, guidance, and support to the department and advise and collaborate with the Senior Associate Director and AVP in key decision-making regarding budget, strategy, policy, procedure, and compliance
This position is eligible for a $1,000 sign-on bonus.
Bachelor’s Degree; 1-2 years of experience
Experience working in higher education;
Knowledge of Title IV regulations in a higher education setting;
Experience with Banner or other Financial Aid Management systems;
Experience with Social Media/Website Communication best practices;
Language without limits: creating a world where everyone understands.
For over 60 years, Concordia Language Villages, based in the beautiful North Woods of Minnesota, has been boldly and optimistically pursuing a vision of peace and understanding by introducing learners to the languages and cultures of our world.
We are advocates for language learning and we take pride in our role in creating more language advocates. It is through exposure to language and culture that we believe we can best serve our mission: to prepare young people for responsible citizenship in our global community.
With an annual enrollment of approximately 10,000 young people and 1,500 adults, we offer a wide variety of options with sessions varying in length from one weekend to four weeks. All language levels are welcome, from beginning to advanced. Our villagers come from all 50 states and more than 40 countries.
We are a program of Concordia College in Moorhead, Minnesota.