Cincinnati, Ohio
Stillwater, Oklahoma
Wilmington , North Carolina
Sacramento, California
Virginia Beach, Virginia
Asheville, North Carolina
Stillwater, Oklahoma
Blacksburg, Virginia
Aurora, Colorado
Pennington, NJ / Hybrid & Flexible Work Options Available
Grand Rapids, Michigan
Lowell, Massachusetts
Posted: 07-Feb-23
Location: Cincinnati, Ohio
Salary: Open
Internal Number: 92002-en_US
Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL
Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC's momentum has never been stronger. UC's annual budget tops $1.6 billion and its endowment totals $1.9 billion.
Job Overview
Lead the design, development, support, maintenance, monitoring, and implementation of the university's enterprise data, voice, and wireless networks serving as a subject matter expert in at least one critical technology area. Provide final escalation incident support, fulfill advanced customer requests in their subject area, research new technologies, develop solutions for network expansion and growth, lead the deployment of network hardware and configuration as part of the department's ongoing initiatives, and work with management to form strategies for the introduction of new and improved technologies.
Essential Functions
- Lead the design, development, and provide final escalation support for networking technology, including LAN/WAN (wired switches and routers), WLAN (wireless access points and controllers), network security (VPN, firewalls, and authentication systems), network support (DNS/DHCP, network management), and telephony (VoIP) services; specific duties will vary according to the life cycle and the technical complexity of the network and associated hardware and software.
- System Owner/Subject Matter Expert for one of the Network Operations department's major systems: LAN/WAN, Wireless, Voice, Security.
- Plan, design, configure, maintain, and manage enterprise network devices, traveling throughout the university's campuses and to other remote facilities as necessary.
- Serve as internal project manager for small to medium scale implementation projects.
- Monitor and analyze network activity to ensure optimal network usage, and performance; establish and operate network test facilities; test and evaluate network systems to eliminate problems and make improvements.
- Evaluate and select new technologies to optimize network capacity, efficiency, and performance.
- Facilitate work with clients, technical staff, and vendors on service request fulfillment, network implementation, optimization, and ongoing management.
- Troubleshoot system failures escalating to vendors as appropriate; act as final level of escalation for incident reports and works with Network Operations team members and other departments to resolve problems.
Essential Functions Continued
- Participate in an after-hours Tier 3 on-call rotation responding to network outage emergencies as defined in the department's standard operating procedures; serve as the emergency escalation contact for Tier 2 support.
- Create and maintain a disaster recovery and backup & restore plan for vital network components, implementing when necessary.
- Perform backups of network equipment configurations and support system data.
- Ensure the security of the university's network by implementing the policies and practices that prevent and monitor unauthorized access, misuse, or denial of service to a computer or other network-accessible resources.
- Develop and maintain documentation for network systems to be used by other engineers or the university community.
- Serve as seasoned and highly proficient professional, technical mentor and advisor to the entire Network Operations team.
- Serve as an expert resource to others outside of Network Operations while serving on committees and project teams.
- May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.)
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or another related program.
- Eight (8) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Trainings/Certifications
Valid Driver's License with an acceptable record
Required Experience
- Four (4) years of advanced level experience working with networking hardware and software including network design and implementation.
- Possess an expert-level understanding of commonly used networking concepts, practices, and procedures.
Additional Qualifications Considered
- Professional level (CCNP, CWNP) or higher industry certification.
- Master's Degree and two (2) years of advanced level experience working with networking hardware and software including network design and implementation.
- 6-8 years working in the Cisco wireless area.
Physical Requirements/Work Environment
- Hearing, listening - Continuously
- Sitting - Continuously
- Repetitive hand motion (such as typing) - Continuously
- Lifting - up to 20 pounds - Often
- Talking - Often
- Bending - Seldom
- Climbing stairs/ladders - Seldom
- Crawling - Seldom
- Crouching - Seldom
- Kneeling, squatting - Seldom
- Lifting - over 50 pounds - Seldom
- Lifting - up to 50 pounds - Seldom
- Pulling, pushing - Seldom
- Reaching overhead - Seldom
- Stooping - Seldom
- Walking - Seldom
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
REQ: 92002
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN