If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

Job Description

Job Summary

The Workday Analyst/Specialist provides Human Resources system (Workday) administration, including business process configuration, reporting development, end user training, and data management. Serve as primary contact for all Workday initiatives and supporting the Operations, Total Rewards, Talent, and HR Business Partners teams with data requests and general workday troubleshooting. Work closely with outside Workday consultants, and the Payroll, Finance, and the Student Workday teams to ensure cross module optimization. As a member of the HR team, responsible for building and maintaining positive working relationships with team members, internal customers and external vendors. Also, is a member of the core cross campus team responsible for the continued success of HCM system functionality and ease of use for all constituents across campus.

Essential Functions

Workday Configuration (40%):

Serve as our Workday generalist and help guide discussions and decisions about Workday. Configure, implement, test, deploy and support functionalities within Workday HCM, benefits, compensation, applicant tracking, reporting, leaves, time and time off management, and vendor integrations. Identify opportunities for enhancements and optimization of Workday platform and partner with stakeholders to develop business requirements documents, functional specification documents, and test plans. Work with HR team leaders on Workday configurations for cyclical process such as open enrollment, compensation planning, etc.

Technical Troubleshooting (40%):

Research, diagnose and resolve issues in collaboration with other team members and respond to and maintain our Workday help tickets. Support major HCM releases by researching new functionality, testing, and implementation and educate the broader HR team on fixes and enhancements. Develop knowledge of touch points between the HR Functional areas and other areas across the college (including Finance, Student Financial Services, Facilities). Manage business processes in ERP (Workday) and make updates as needed in coordination with HR and ITS. Monitor help tickets from both internal and external users that are assigned to HR and facilitate resolution. Monitor tasks moving through HCM to identify errors, delays and opportunities for improvement. Proactively identify opportunities to streamline processes across HR functions and connected business areas in coordination Workday Operations Team.

Systems Support and Reporting (20%):

Oversee day to day operations of Workday within the Human Resources functionality, as the college moves to a new technology. Maintain appropriate documentation for the procedures used in administering the HR technology. Identify ways in which Workday reporting can be used to facilitate processes in HR and in other departments. Work with the HR team leaders to identify data practices that can be improved and help create recommendations for how Workday data is used to make HR decisions. Participate in Workday meetings and represent the HR/HCM perspective. Support the data gathering for compliance reporting and work with the HR Workforce Analyst with maintaining the documentations (IPEDS, AAP, OSHA, VETS, AAUP, etc.).

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Bachelor's degree plus a minimum of 2-4 years relevant experience, or an equivalent combination of education and experience.

Preferred Qualifications

Workday Experience; Excellent organizational, interpersonal, troubleshooting, business/system analysis, follow-up, and communication skills; strong attention to detail and accuracy; strong quantitative skills; good judgment, discretion and ability to maintain confidentiality; ability to interact with diverse constituencies; ability to manage multiple tasks simultaneously; ability to work on a team and independently; competent project management skills: strong computer skills.

Additional Information

For the care and safety of our community, Smith College requires that all employees be vaccinated as a condition of employment and as such, the incumbent will be required to be immunized against COVID-19 on or before their first day of employment. Proof of vaccination status will be required. Individuals may seek medical or religious exemption with HR, but must do so prior to their arrival.

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About Smith College

Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

Diversity and a culture of inclusion among students, staff, faculty, and administration are crucial to the mission and values of Smith College. We are an Affirmative Action/Equal Opportunity employer and do not discriminate on the basis of race, gender, age, color, religions, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.