As a professional member of the University of Minnesota Rochester (UMR), the One Stop Counselor position requires in-depth understanding of academic records, registration, financial aid, and student financial billing to support students’ recruitment, retention, and graduation, as well as counsel on financial wellness. This individual provides student advising on complex issues and problems regarding student financial matters and academic records; handles challenging behaviors and difficult situations that can surface when speaking with students and parents about academic success and financial matters; conducts critical analysis and professional judgment on financial aid/student records appeals and waivers; utilizes critical thinking and problem-solving skills; and, possesses excellent c