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Posted: 13-Jan-23
Location: La Jolla, California
Salary: Open
Internal Number: 121024
UCSD Layoff from Career Appointment: Apply by 01/17/23 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 01/26/23. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Placement within the salary range is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).
This position will be hired at the Patient Access Representative Level 1, Level 2 or Level 3 depending on the experience of the selected candidate.
This position will remain open until filled.
This is a part time position.
DESCRIPTION
UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world — one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.
Under the direct supervision of the Access Manager, the Patient Access Rep/HA 1 pre-registers, pre-admits, and admits patients by telephone and/or in person. Assists with the efficient collection of accurate demographic information, reviews insurance benefits, obtains prior authorizations, patient estimates, cash collections, interacts with physicians/office personnel as well as other hospital personnel, and assist patients with discharge/post-hospital care. Interact with hospital departments including but not limited to Utilization Review and Patient Business Services to ensure correct and timely reimbursement. Provides support to higher level Patient Access Reps and other related duties as assigned.
MINIMUM QUALIFICATIONS
- Minimum One (1) year of recent experience in Customer Service or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
- Experience in a medical office or hospital setting.
SPECIAL CONDITIONS
Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center's business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act Full Salary Range: $42,178 - $49,402 Annually
The University of California, San Diego is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, relevant qualifications, and collective bargaining agreements (when applicable).