To be considered for this exciting leadership opportunity, a completed application and resume are required.  Salary is commensurate with qualifications. First review of applications will begin January 23, 2023, and weekly thereafter until filled. Human Resources reserves the right to call only the most qualified applicants to the selection process.

The Chief of Staff reports directly to the Chief Executive Officer (CEO) and works in collaboration with the Executive Management Team to accomplish the organizations goals. This includes facilitating planning and problem-solving, acting as the CEO's representative in both internal and external settings, and supporting the CEO in the management and oversight of the agency.

The Chief of Staff is an experienced, strategic leader who fosters Valley Metro's mission and values to advance culture transformation resulting in high levels of organizational performance.

Valley Metro is an Equal Opportunity/Affirmative Action Employer.

EXAMPLES OF DUTIES /KNOWLEDGE & SKILLS:

The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Oversees, coordinates, and monitors the implementation of major projects and activities critical to the CEO’s organizational goals.  

Drives performance by creating an agency-wide culture of excellence that prioritizes internal and external customer service and by facilitating outstanding collaboration amongst senior management and between divisions.

Creates and operates a reporting system that facilitates the flow of performance and operational information to the CEO from all relevant divisions. Collaborates with the CEO’s Executive Assistant to ensure the objectives for meetings the CEO attends are clear, that preparation is appropriate, and that the CEO is staffed with the materials and information required. 

Collaborates with the Manager of Board Initiatives to ensure the quality of reports, memorandums, and communication to the Boards of Directors, member jurisdictions, and other external parties.

Develops and presents written/oral reports and analyses on a wide variety of complex transportation issues; prepares and presents reports, briefings, presentations, and responses for Board meetings; and stays abreast of a variety of public and non-public issues concerning Valley Metro and provides background information to the Boards. 

Serves as the CEO’s representative with member jurisdictions and other external agencies, building consensus to accomplish agency goals; prepares and revises requests for information on behalf of the agency for various governmental offices and oversight agencies.

Responsible for the organization’s operating cadence; including facilitation and coordination of Executive Management Team meetings and division performance reviews.

Acts on the CEO’s behalf in providing strategic leadership to the Executive Management Team and between divisions. Partners with the Chief Human Resources Officer to align human resource initiatives with the needs of the agency to build a diverse and inclusive workforce.

Performs other duties of similar nature and level as assigned.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Bachelor's degree in Public or Business Administration or a related field and five (5) years of executive management-level experience, or directly relevant experience as advisor to CEO; OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position. Master's degree and experience with public transportation operations is highly desirable.

License/Certifications: Driving a motorized vehicle is an essential function of this position. Successful applicants must possess a valid driver's license and an acceptable driving record.

KNOWLEDGE Of:

• Principles and practices of public administration
• Principles and practices if developing teams, motivating employees and managing in a team environment
• Methods applicable to management analysis and strategic planning
• Local, regional, state, and federal agencies, groups and organizations involved in transportation
• Policy and procedure development practices
• Principle and practices of budget development and administration
• Program development and implementation principles
• Strong work ethic, discreet with excellent judgment
• Excellent organizational skills with high attention to details
• Excellent analytical and decision-making skills
• Ability to work well under pressure with high level of drive
• Computer programs such as Microsoft Suite products

Skills/Abilities in:

• Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups, and the general public
• Initiating and leading change in a time of growth, operational scaling, and rapidly changing context
• Thinking broadly about a topic and gain the viewpoints of others to ensure that a situation, task or goal and its potential impact is fully understood by all stakeholders
• Blending people into teams when needed
• Strong active listening, problem solving, and conflict resolution skills, proficiency in using self-assessment and self-management skills to participate effectively and constructively as a team member to ensure group success over individual goals
• Conceptualizing, influencing, developing, and administering goals, objectives, guidelines, and procedures for the assigned divisions, programs, and functional areas and participate in the development and administration of goals and objectives
• Developing and monitoring divisional and program/project operating budgets, costs, and schedules
• Analyzing and synthesizing information in a concise manner and make recommendations on strategies to resolve issues
• Building complex cross-group/department plans, drive, track, and report execution progress
• Providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and support constructive resolution of conflicts
• Analytical and creative skills to facilitate decisions and ensure implementation of solutions to complex interpersonal, technical, and administrative problems
• Substantial interpersonal skills to effectively communicate with all levels of employees, government agencies, elected officials, and stakeholders
• Writing and speaking clearly and succinctly in a variety of communication settings and styles
• Reading a situation quickly. Good at focused listening

About Valley Metro

Valley Metro Regional Public Transportation Authority RPTA) provides both Bus and Light Rail transportation services for the Phoenix metropolitan area. Highlights of Valley Metro services include: *First ever light rail system in Phoenix, Arizona. Began service in 2008. *Local, Express and RAPID commuter bus service *Neighborhood circulators *Dial-a-Ride *Vanpool service *Online carpool matching system *Assistance to local businesses to help them meet the Maricopa County trip reduction goals through alternative modes of transportation (bus, carpool, vanpool, bike, telework, etc.)

Connections working at Valley Metro