Full-Time Outreach Specialist: Career Development Counselor; MassHire; 37.5 hours per week; MCCC/MTA Unit Professional Position; Pay grade 4.

The primary purpose of the Outreach Specialist position is to promote and recruit participants for MassHire Merrimack Valley Career Center (MVCC) and MassHire Merrimack Valley Workforce Board (MVWB) training programs and services.  The ultimate intention of this work is to support the economic advancement of residents in the region and the achievement of program enrollment goals.  Under the supervision of the MassHire MVCC Executive Director and in collaboration with MassHire MVWB and MVCC colleagues, the Outreach Specialist will be a key team member responsible for successful implementation of MassHire Merrimack Valley workforce development programs.  The individual in this position will serve as the main point of contact for partner agencies, non-profits, and other community-based agencies and will build on excellent relationships with these organizations.

Position is supervised by the Career Center Assistant Director.

Hybrid work schedule including 2-3 days in-person and 2-3 days remote work.

RESPONSIBILITIES:

• Maintain current knowledge of MassHire MVCC programs, including eligibility requirements.
• Perform outreach and recruitment activities that result in enrollments for MassHire Merrimack Valley training programs; continually assess and work toward implementing effective recruitment methods that yield positive enrollment outcomes.
• Maintain and grow current relationships and develop, nurture, and sustain new relationships with partners, non-profits, and community-based organizations and keep them informed of MassHire programs and services to facilitate referral of their constituents to MassHire programs.
• Serve as a conduit and facilitator of MassHire MVCC services and programs in support of customers.
• Coordinate and lead various community outreach initiatives which may include information sessions, industry panels, and activities to promote the general exposure of career center and workforce board services.
• Represent MassHire MVCC at various community events; some of which may be during early morning or evening hours.
• Work collaboratively with MassHire employment counselors and managers ensuring enrollees are well informed and services are easily accessible.
• Determine job seekers' suitability and/or eligibility for program enrollment.
• Support enrolled participants to promote success.
• Perform data entry and filing, always ensuring confidentiality.
• Participate in staff development and cross training opportunities that expand and support functional skills and promote professional growth.
• The Classification Specification is available at:  https://www.mass.edu/shared/classificationspecs/specsmccc/Senior Staff Assistant - HB 1212.doc

MINIMUM QUALIFICATIONS:

• Bilingual English/Spanish
• Bachelor's degree in Counseling, Psychology, or closely related field; with three (3) years experience and/or training that includes vocational counseling, vocational testing/assessment, vocational referrals, employment services, or career development/transition; or an equivalent combination of education, training, and experience
• Strong oral, written, communication, and interpersonal skills
• Proficient in use of computers, including Word, Excel, Power Point, and Outlook with social media skills and ability to create and convey marketing material on social media platforms to promote events and programs
• Ability to travel within the greater Merrimack Valley (including Lowell)
• Willingness to work evenings and Saturdays when needed, which will be paid in accordance with the collective bargaining agreement

PREFERRED QUALIFICATIONS:

• Strong problem-solving skills and the ability to work in a team
• Excellent organizational skills and the ability to prioritize and multi-task
• Knowledge of workforce development
• Experience working with and supporting a culturally diverse population
• Extensive network in the region that can be leveraged to help recruit for MassHire Merrimack Valley training programs

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

COVID-19 VACCINATION REQUIREMENT: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff have been fully vaccinated since January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

SALARY: Anticipated salary range is $52,754.00 to $57,992.00 annually; pay grade 4. Includes a complete fringe benefit package such as competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

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About Northern Essex Community College

NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.

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