Grand View University aspires to serve a diverse community of learners- students, faculty, and staff- in an inclusive and equitable environment with the goal of empowering all to achieve their fullest potential.  Our objective is to sustain a campus environment that is free from the power imbalances and institutional biases that contribute to systems of oppression, while preparing our students to stand against those inequities when they leave Grand View.

Grand View University is dedicated to the goal of an inclusive campus where people of diverse identities feel welcomed and empowered to shape our culture and processes.  At Grand View University we view diversity through the collective or group and we welcome and affirm the thoughts and experiences each distinct member brings to our community of learners.

To learn more about Grand View’s commitment to diversity, and to read our entire Diversity Statement, click on this link:  https://www.grandview.edu/about/diversity

General Purpose of Job:

The individual in this position will be an integral part of the GVComplete Team, with these primary responsibilities: Serve as a Completion Coach to an assigned group of first-year and transfer students to assist with academic and financial planning, serve as an advisor to first-year students in partnership with Core Seminar 1 faculty, and coach or intervene with students when there is an issue with their personal degree completion and financial plans, referring them to resources as needed.   Documentation of all financial and academic plans and interactions with students is required.

Essential Functions of Job:

• Serve as a Completion Coach to select first-year and transfer students

• Serve as first-year academic advisor to assigned students in Core Seminar 1 sections

• Meet with assigned students enrolled in GVComplete once in the fall and spring semesters and when needed

• Ensure that students are fulfilling the requirements of the GVComplete agreement, while monitoring Completion Plans, FAFSA completion, student accounts and balances, and student registration (in conjunction with other offices)

• Update Financial Plans for current students after receiving their award letters

• Participate in orientation, registration and scholarship days as required.

• Design interventions for students in GVComplete who are struggling and refer them to campus resources, both academic and financial

• Document interventions and students’ progress in the Navigate (EAB) system and utilize Student Self-Service, Colleague, Recruit and the MyCore databases as needed.

• Participate actively in GVComplete teams meetings, select Student Life & Student Success meetings, financial teams meetings and other emeetings as necessary

• Serve as a mentor to staff and students

• Other duties as assigned

Qualifications and Requirements:      

• Master’s degree required

• Familiarity with advising techniques and retention and success strategies required

• Familiarity with academic enrichment and retention strategies required

• Quantitative analysis skills preferred

• Counseling/advising experience desired

• Familiarity with financial aid and financial literacy

• Must handle diverse work problems on a daily basis and be able to manage and prioritize multiple projects

• Must communicate effectively and supportively, in a professional manner

• Must be able to resolve problems, handle conflict and make effective decisions under pressure

• Familiarity with Microsoft Office

• Must be available to work occasional evenings and weekends

Working Conditions:

Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.

Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.

All applicants must apply through our online application system.

About Grand View University

Grand View is a Liberal Arts University that supports a diverse student population of approximately 2200 full and part-time students in both undergraduate and graduate programs. A University of the Evangelical Lutheran Church in America, Grand View was founded in 1896 and is located in Des Moines, Iowa. Des Moines offers exceptional facilities for the enjoyment of lectures, concerts, museums, sporting events, and other cultural opportunities. Grand View welcomes traditional students and adult learners representing a wide range of religious and cultural backgrounds.

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