A cover letter and Diversity Statement are required for consideration for this position and should be attached as the first and second pages of your resume.
The cover letter must include examples of how your past work experience is applicable to this position. The letter must also include specific examples of how, in your work experience, you effectively demonstrated at a minimum, the following behaviors and the impact it had within your organization:
Positive service-oriented approach to the work environment
Experience working with students in an academic setting
Excellence in interpersonal communication and empathy
Diversity is a core value and foundational concept within the College of Innovation and Technology (CIT) at UM-Flint. We strongly believe that diversity enriches us all by exposing us to a wide range of ways to understand and engage with the world, identify challenges, and to discover, define and deliver solutions.
On page two of your application, attach a Diversity Statement that addresses -
How diversity has contributed to your personal and professional growth
Your commitment to diversity, equality, and inclusion and the ways in which you, as a CIT academic advisor, would support and contribute to CIT’s commitment to diversity
The College of Innovation and Technology at the University of Michigan - Flint is seeking to hire a full time Intermediate Academic Advisor.
CIT Academic advisors are responsible for directly contributing to the colleges retention and degree completion goals. Each advisor manages an assigned student caseload, actively supporting students in all facets of their transition to the university and attainment of their degree. Following a proactive model of advising, advisors engage early and often with their assigned caseload, working to resolve barriers to student persistence. Close monitoring of students’ academic progress, as well as coordination with faculty, academic support services, and other University resources, are expectations of this role.
This position requires independence, critical thinking and a strong ability to follow-up while seeing tasks through to completion.
Advise students on course selection, graduation requirements, co-curricular opportunities, and student rights/responsibilities
Work with students to create, monitor, assess and update course schedules and degree-completion plans through the implementation of retention strategies such as Mandatory Advising
Assess student needs, referring students to appropriate university resources, such as Financial Aid, Tutorial Support, Writing Center, Counseling and Psychological Services Disability and Accessibility Support Services, and Career Services
Intensively monitor and engage with students experiencing academic and/or financial difficulties, including those on academic and/or financial aid probation
Initiate and continue to provide regular communication with newly admitted and continuing students in order to provide comprehensive academic advising.
Respond to all faculty-initiated and automated alerts timely (preferred within 48 hours)
Conduct College Student Inventory (CSI) review meetings with new students
Accept referrals from the campus community regarding student needs and issues, following up directly with students, as needed
Document all advising appointments/interactions in the appropriate University advising system
Attend new student orientation sessions, providing registration support, as needed
Maintain close working relationships with UM-Flint partners (Financial Aid, Registrar’s Office, etc.) to ensure a seamless and impactful college experience for students
Attend University Academic Advising meetings regularly
Utilizes FERPA protected information and conducts confidential conversations to provide these services
Planning and Assessment
Use technology and data management to support the implementation and assessment of retention and student outreach programs
Contribute to the development of short- and long-term plans for CIT Student Services
Maintain relationships with academic and student affairs offices to ensure that students and faculty advisors are aware of resources, workshops, and support systems on campus
Work on specialized projects as determined in collaboration with your supervisor
Participation in professional development opportunities
Carry out other assigned duties consistent with the scope of the position
Participate in prospective-student recruitment for the Department.
The above is provided as a tool in assisting staff relative to job responsibilities. It is not meant to be so prescriptive as to prevent additional responsibilities relevant to this role.
A Bachelor’s degree
A minimum of two years of experience working with students in an academic setting, preferably at the collegiate level
High level proficiency in Microsoft Suite software, Adobe Acrobat, Google applications, web editing, Zoom, and demonstrated motivation to find and use new software to enhance department projects
Excellent communication skills with strong written and interpersonal skills; ability to successfully work with all levels of staff and faculty
Knowledge of FERPA policy
Demonstrated excellence in interpersonal communication and empathy
Master’s Degree preferred
Demonstrated record of creating and implementing excellent student-centered programming
Demonstrated experience with data collection, summary, and quality improvement techniques
Demonstrated experience working with diverse students populations
Knowledge of Web Focus, Banner, Target X, Business Objective, and Degree Works
Prior experience working in higher education
Knowledge of University policies and practices
A consistent hybrid work schedule (some days on campus and some days working remotely) is available for this position at this time. However, this is subject to change based upon the duties of the position and the needs of the department.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.
UM-Flint is among the top tier, regional comprehensive public universities in the Midwest. UM-Flint currently enrolls approximately 7,000 students, has a broad and diverse alumni base of over 48,000, and is home to high caliber faculty and dedicated staff, and recently updated its Carnegie classification to Doctoral/Professional.