Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? Are you drawn to the community and energy of being on a college campus? Do you enjoy the challenge of testing cutting edge learning technologies to make great software even better? If so, consider joining our team! The assessments provided by Quality Assurance Engineers are critical to the crafting of the custom teaching tools that support Harvard Business school's mission to educate leaders who make a difference in the world.
The Senior Software Quality Assurance Engineer reports to the Senior Director, Quality Assurance, Harvard Business School (HBS) IT. In this role, you will closely collaborate with the Technology Products Group (TPG) to ensure the functional correctness, adherence to performance and digital accessibility standards, and load tolerance of the complex, custom learning applications they build and support. Working in close partnership with subject matter experts you will be responsible for developing and executing automated tests that fully validate the build solutions. You will drive test strategy, build and improve data testing processes, and grow testing practices within the IT organization.
The ideal candidate will be an energetic quick learner who possesses superior interpersonal and communication skills, has a knack for discovering the hidden vulnerabilities in complex software products, and shows maturity, accountability, and professionalism throughout their work efforts.
Collaborate with TPG software developers to establish testing strategies that simplify and support comprehensive test coverage in the software development life cycle, encourage best practices and ensure high-quality releases
Collaborate with subject matter experts to identify testable components and potential code complexity vulnerabilities
Design and implement automated tests that exercise product user interfaces and APIs
Design, build and debug automation frameworks for integration in CI/CD pipeline
Develop a deep understanding of technologies with the TPG portfolio and communicate complex technical issues to audiences of mixed experience
Lead the adoption of best practices, tools, designs, and frameworks in functional and automated testing
Serve as a trusted advisor to colleagues providing strong technical guidance that balances adherence to standards with flexibility
Assume additional responsibilities as assigned
Minimum of 5 years' post-secondary education or relevant work experience
Additional Qualifications and Skills
The following are preferred:
Excellent communication skills and ability to articulate problems, strategy, and/or solutions to technical and non-technical audiences of all levels in the organization
Experience with Cypress, Selenium, JUnit, and AWS Distributed Load Testing
Experience with industry standard tools for assessing digital accessibility in web-based user interfaces, e.g., aXe, Lighthouse
Experience working with local and offshore teams and maintaining consistency throughout
Ability to deal constructively with problems that do not have clear solution outcomes
Ability to weigh the available options and provide decision driven data to choose the best option for the organization's needs
Calm, composed demeanor
Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required
This position is approved for a 2-year term (with possibility of renewal/extension) which begins on the first day of employment.
This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a regular basis. Specific schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
Harvard University continues to place the highest priority on the health, safety and well being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.