Admissions & Financial Aid Senior Business Analyst
Harvard University Kennedy School
Location: USA - MA - Cambridge
Internal Number: 61032BR
Reporting to the Harvard Kennedy School (HKS) Project Director of Student Enrollment Systems, the Admissions and Financial Aid Senior Business Analyst "Senior Analyst" independently analyzes, identifies, develops and communicates technical solutions at an advanced level in support of business services improvement on the admissions system, Technolutions Slate. The Senior Analyst is service-oriented and is expected to incorporate the principles of Inclusive Excellence and Diversity, Inclusion, and Belonging best practices to ensure a service approach that reflects cultural competency. This position is part of the Enrollment Services team within HKS's Degree Programs & Student Services department.
As Senior Analyst, your core duties are:
Work at a high level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment for admissions
Collaborate with stakeholders, including the Senior Director of Admissions and Financial Aid, to translate business needs into systems requirements and scoping
Provide impactful contribution to the definition of systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
Perform user needs analysis, product evaluation, selection, customization, testing, implementation, and support
Participate in the development of data and reporting plans and policies for Enrollment Services
Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
Customize Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants
Act in support of the efforts to ensure data quality and integrity for prospective students, to applicants, to admits
Evaluate purpose and content of Slate reports to develop new, or improve existing format, to meet stakeholder needs
Provide new user Slate access and system training
Work with Technolutions vendor and online payment support to provide technical troubleshooting support for Admissions & Financial Aid team
Serve as a member of the HKS IT Affinity Group
Other ad hoc duties as assigned
Minimum of two years' post-secondary education or relevant work experience
Additional Qualifications and Skills
If you have some, but not all of the following, we encourage you to apply; we value employees with a willingness to learn:
Bachelor's degree preferred, along with work experience in an academic setting with knowledge of financial aid operations
Five years' relevant work experience including analyzing and managing data
Knowledge of information technology applications, processes, software and equipment
Knowledge of Technolutions Slate and PeopleSoft products are a plus
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
Ability to uphold FERPA and other data privacy regulations and standards
Certificates and Licenses
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Work is performed in an office setting
We regret that the Harvard Kennedy School does not provide Visa Sponsorship. Harvard University requires pre-employment references and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment.
This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.
Salary Range: $70,800 - $122,800 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.
Harvard offers a generous benefits package including:
Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.